Head Of Product

Melbourne /
Product – Product Manager /
Full Time
Company background

Founded in 2014, RateMyAgent is Australia and New Zealand’s number 1 real estate ratings and review platform. We have recently expanded our offering to the US market and with some exciting plans we are seeing some great results in this market, with more initiatives planned to accelerate our growth. In 2018 we listed on the ASX:RMY.  

RateMyAgent has over 80 employees globally with offices in Cremorne and California along with a number of remote employees based across AU, NZ and US.  We have an innovative tech culture, tonnes of energy and a focus to deliver amazing outcomes. Our culture means that teams can enjoy ownership of their products and the autonomy to innovate; backed by our belief in cross-functional collaboration, experimentation and learning. Our bi-annual engagement survey continually tracks above 80% for overall team engagement. 

So, if you want to contribute to an environment where your work has an imminent impact on results, then this could be the place for you. 

Your Purpose

We are looking for an experienced and energetic Head of Product to lead the product function for RateMyAgent. You will work collaboratively with your peers to smash OKRs!
As a key member of the senior leadership team, the Head of Product will report to the CEO and assume a strategic role in the overall management of the company. 
You will have an amazing team of Product Managers, Designers, Marketers and Developers.

Responsibilities

    • Develop an expert understanding of the users’ needs and champion these
    • Define, explain and iterate a product vision that is compelling to your users, team and stakeholders
    • Work with Product, Design, and Development teams to enhance existing features and bring new ones to market
    • Engage with users and stakeholders through a range of channels to understand their business needs and use cases and to encourage take-up and use of your product
    • Ensure your product applies principles that help to maximise value and ensure a good user experience
    • Work with the CEO & Senior Leadership Team in formulating RateMyAgent’s future product direction and supporting tactical initiatives
    • Work with Development teams to plan and execute on strategic projects
    • Set comprehensive goals for performance and growth and report against these to demonstrate progress against stated benefits
    • Evaluate performance by analyzing and interpreting data and metrics to build better products
    • Lead employees to encourage maximum performance and dedication.
    • Train, coach & mentor a brilliant team
    • Collaborate with other RateMyAgent teams to bring the best of RateMyAgent to our customers
    • A high calibre leader with significant experience driving Product improvements in leading digital companies
    • A demonstrable track record of delivering great customer experiences alongside business results
    • You need to be an experienced product manager, who also has at least 5 years of experience in a Head Of Product role with high engagement and great people practices
    • Experience in growing digital companies

Skills and Attributes

    • Strong commercial and operational acumen enabling you to make solid recommendations, with long term impacts to the P&L in mind
    • Excellent decision-making, analytical (from web to database) and problem-solving skills
    • Excellent planning skills and experience, naturally capable of seeing dependencies and driving others to deliver, while maintaining great relationships – a diplomat yet a driver of outcomes
    • Credible financial and technology skills to enable positive partnerships
    • Self-starter / self-motivated, capable of staying on track and pursuing solutions
    • Working knowledge of data analysis and performance/operation metrics
    • Ability to adapt to and deal with ambiguity
    • Innovative and forward-looking mindset
    • Genuine interest in emerging technologies
    • High level of integrity and dependability with a strong sense of urgency and results-orientation
Benefits:

RateMyAgent offers a competitive salary and benefits.

Flexible working:
The world has changed and so have we, we support you working remotely and from our office. (Melbourne/California teams)

Wellness initiatives:
2 wellness days a year on us

Social:
Company-wide collaboration such as, product showcases, coffee with the exec sessions, culture, and loads of social events (virtual and in-person).

Hackathons:
We are proud of our hackathon culture and host 3 hackathons a year where the whole company gets involved! 

Leave:
Birthday leave, 2 x wellness days and 2 x volunteer days!

Paid Parental Leave:
We want to support you as your family grows so we offer paid leave for the special times as well as flexible working options.

Learning and Development:
Whether it's a short course, conference, or even a book that will help you with your learning and development, we have a healthy training budget in place for permanent staff so you can continually learn and grow

At RateMyAgent, we appreciate the value that comes from having diverse employees. Whether that be diversity of age, disability, sex, gender, sexuality, pregnancy, race or religion, we strive to create a team where anybody can thrive. We strongly believe a varied workforce creates a more innovative company with a broader perspective. Wherever you’re from, whatever you believe, all we ask is that you have drive and share our company values (Customer Obsessed, Do the right thing, One Team, One Dream, We Hustle We're Straight Up and Give a S***)