Technical Writer

Remote /
Engineering /
Full-time
About ReadySet

At ReadySet, we’re building a distributed SQL cache that precomputes the results of prepared statements (i.e. parameterized SQL queries) and incrementally updates these results over time as the underlying data in your database changes.

ReadySet is wire-compatible with MySQL and Postgres, so it can be integrated with your existing application without code or database changes– ReadySet makes it easy for developers to build performant web, analytical, and internal applications regardless of whether they’re deployed to a single region or around the world. 

We’re looking for people who are excited about exploring and productionizing the frontier of distributed systems and DB research to join our international, fully-remote team. You’d be a great fit at ReadySet if you're excited to build data infrastructure that makes modern read-heavy applications faster, simpler, and easier to deploy.


About this role

We’re looking for a seasoned technical writer to join the team. In this role, you’ll lead the creation of product documentation that will assist our customers and potential users in building great user experiences with ReadySet. 

As a technical writer, you'll have a huge impact on scaling our platform and educating developers about ReadySet, so you’ll work closely with internal business stakeholders to understand key customer needs. We’re looking for an organized and effective communicator who can help us design better information architecture and developer experiences alongside engineering, product, and GTM.

In your day-to-day work, you’ll create clear, concise, and scalable point-of-need documentation that helps users get maximal value from ReadySet. Once the documentation you’ve created has been released, you’ll also validate its efficacy by performing content reviews based on quantitative data and customer feedback. You’ll also help other team members by reviewing and editing content they create (including blog posts and tutorials).


You may be a good fit if you have...

- 3+ years experience delivering high-quality user content for a cloud-native or enterprise software company
- Experience producing documentation in an agile development environment
- Working knowledge of principles for producing task-oriented documentation
- Strong competencies in understanding customer knowledge level and producing content that meets customer needs
- Ability to acquire, synthesize, and present technical information
- Experience or interest in working in an early-stage startup environment
- Ability to manage multiple ongoing projects at once

Our values 

Continuous learning and growth 
ReadySet is based on research out of MIT. We work on cutting-edge problems in distributed systems, host regular educational seminars from both internal and external speakers, and attend conferences to interact with the community at large. We're committed to enabling every one of our team members to continue to learn and grow. 

Emphasis on teamwork with a safe environment to fail 
Our team works closely together to solve some of the hardest, most interesting problems in distributed systems. We prioritize building a culture that fosters a safe environment to learn and fail– our team members are never afraid to discuss challenges or ask for help. 

Diversity and inclusion
ReadySet is a fully-remote company that offers flexible work hours to any team member regardless of location. This enables us to work with the most talented, diverse group of people from around the world.


Benefits

PTO & Parental Leave 
We offer unlimited PTO with minimum vacation recommendations and encourage our team members to take time off whenever they need it. We also offer 90 days of paid parental leave.

Game nights, educational-seminars, on-sites, and engagement with the community at large
We make time for our remote team to learn together and have fun together even if we are oceans away. We have weekly virtual game nights (or mornings/afternoons, depending on where you are in the world!), an internal educational seminar series, in-person onsite events a few times a year, and actively encourage participation at research and OSS conferences and events. 

We also offer co-working spaces, premium U.S. healthcare, and more!