Senior Integration Engineer

Remote /
Product Management – Product Integrations /
Full-time (Remote)
Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber attack. Our combination of market-defining technology, processes, and expertise are preventing breaches every day. We are completely changing the way security is delivered and setting the new standard for security. If our mission resonates with you, let’s talk!  

What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless

Challenges You Will Solve
As a security ally, some of the best security teams in the world depend on our software to protect their organization! You will empower our technical and customer facing teams  to deliver expanded investigation and detection capabilities for current and future Red Canary customers. With your deep understanding of security solutions, you will be a force multiplier in ensuring every security team we serve has an outstanding experience working with Red Canary and views us as an innovative leader in the MDR ecosystem.

What You'll Do

    • Engineer integrations at the API level between Red Canary and new product integration partners
    • Maintain Red Canary's testing and prototyping lab for product integrations
    • Empower our teams with clear documentation and definitive answers, enabling them to implement optimal data and configuration options for supported security products
    • Partner with a wide range of teams including Technical Support, Customer Success, Incident Handling, Sales Engineering, Product Management and Engineering, to ensure that our customers get the help they need with product integrations
    • Be the subject matter expert on product integrations in order to train customer facing teams
    • Act as the primary technical contact of your assigned partners for Red Canary teams and customers, including escalation of support requests
    • Build and maintain relationships with product integration partners

What You'll Bring

    • Over 3 years of experience in the Security industry with an engineering background is preferred
    • Software Engineering experience; Ruby on Rails is a plus
    • ​​Experience handling various areas of product integration such as syslog, webhooks, API’s and certificates.
    • A passion for uncovering the specific value that customers of detection and alerting security solutions will find in Red Canary
    • Experience navigating security ecosystem with systems administration and detection expertise in products like Palo Alto, Cisco, Fortinet, Okta, Proofpoint, AWS, Azure, GSuite, Office365
    • An accurate sense of what customers are looking for in their security solutions and the ability to balance the priorities of detecting threats quickly with the bigger picture of building something customers can’t live without
    • You understand using operating system process telemetry as a detection source for threats and are proficient in enterprise endpoint detection and response (EDR) solutions
    • Prior experience with security system administration, architecture, or configuration
    • Demonstrated ability to balance multiple initiatives with little oversight and make decisions independently
Targeted base salary range: $150,000 - $180,000 + bonus eligibility and equity depending on experience.

Why Red Canary?
Red Canary is where people embody our mission to improve security outcomes for all. People work hard to maintain a culture that encourages authenticity in order to do your best work. Our people are driven and committed to finding the best security outcomes, delivering real and actionable answers, and being transparent along the way. 

At Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. For a full list of benefits, please review our Benefits Summary:
https://resource.redcanary.com/rs/003-YRU-314/images/BenefitsSummary_2022_RedCanary.pdf

Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.