Account Development Manager

Greater Seattle Area
Sales
Full-time
2+ years of selling experience, preferably enterprise SaaS solutions.

Our Client is seeking an experienced sales professional to join our team as a Account Development Manager. The ideal candidate will have a history of over performance in quota attainment and developing customer accounts. This important role is based at our client’s corporate offices on Seattle’s Eastside. 

Responsibilities

    • Become an expert in the features, benefits and application of client’s products
    • Provide proactive support to customers and prospects
    • Maintain accurate and up-to-date records
    • Achieve sales support quotas by qualifying prospects
    • Conduct needs assessment calls with specific prospects
    • Schedule online product demonstrations
    • Strong writing skills and excellent phone manner
    • Confidence and interest in problem solving
    • A passion for exceeding expectations
    • Ensure client’s success in the retention and growth of account revenue
    • Ensure customer success in maximizing the value of client solutions
    • Consult with clients in defining collaboration goals, success criteria and program strategy, in order to ensure the customer perception of value that leads to sales renewal and expansion
    • Develop account plans with Account Representatives

Requirements

    • Three to five years proven sales track record
    • Experience in managing customer relationships and maintaining relationships in a B2B environment
    • Sales experience in a technology oriented field
    • Knowledge of CRM software packages and proficiency in Microsoft Office products
    • Formal understanding of Solution/Consultative Selling
    • In-depth knowledge of client’s products and services, their functionality and applications in customer learning and development initiatives
    • Must have an understanding of the different steps involved in a sales cycle and must know how to leverage each stage in the sales cycle to advance the sale
    • Ability to work with multiple functional departments and roles to manage customer life cycle from implementation to renewal
    • Excellent ability in analyzing opportunity for cross-sell and up-sell potential within existing books of business
    • Proven ability to prospect and manage a designated territory to maximize revenue growth
    • Ability to manage multiple relationships within an organization
    • Strong relationship-building and consulting skills
    • Operates with a sense of urgency and has a positive, winning attitude
    • Excellent written / verbal communication skills to interact with senior level corporate management
    • Passion for working with emerging technologies and an ability to understand new technical concepts    
    • Bachelor’s degree or the equivalent combination of other post-secondary education

Benefits

    • Comprehensive medical, dental, and vision with fully paid premiums for you and your dependents
    • 15 vacation days per year to start (with unlimited rollover), unlimited sick time, 10 paid holidays, and paid parental leave
    • Paid on-site parking

Compensation

    • Base: $60k. OTE: The “average” person earns $120k annually. The best people (top 15%) earn $180k-216k annually.