Senior Product Manager 1 - Technical Platform [FHIR]

Remote
Product – Product Managers /
Full Time /
Remote
Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox accelerates the development and distribution of healthcare products with a full-service integration platform to securely and efficiently exchange healthcare data. With just one connection, data can be transmitted across a growing network of 7,300+ provider organizations and 240+ healthcare products. Redox connections serve tens of millions of patient records per day, leveraging a single data standard compatible with more than 90 electronic health record systems.

Opportunity & Impact
As a Senior Product Manager 1, you will play a key role in reducing friction in healthcare integration and work on our Platform shared services that enable integration across various markets in healthcare: Vendors, EHRs, Providers, Payers, and Pharma & Life Sciences.

You will deliver innovative solutions for our customers. You should understand how to leverage frameworks to develop deep customer empathy and work with partners in design and engineering to deliver valuable, usable, and feasible solutions to our customers.

As a Sr. Product Manager 1, your responsibilities will include:

    • Product Strategy: Develop and execute product strategies that align with business objectives. Own and drive shared platform functionality & features that will improve the self-service and transparency of our platform for all customers 
    • Market Research: Conduct market research and collaborate with cross-functional teams to create and prioritize product roadmap. Conduct qualitative research on customers, domains, and business needs.
    • Roadmap Planning: Collaborate with cross-functional teams to create and prioritize product roadmap on the Platform. Ensure alignment with business goals and customer needs.
    • Stakeholder Collaboration: Engage with internal and external stakeholders to gather requirements and feedback. Build strong relationships with key partners. Understand team dynamics and foster healthy collaboration.
    • Release Management: Oversee product releases, and coordinate with development teams to deliver high-quality releases on schedule.
    • Communication: Communicate product plans, updates, and status to internal teams, executives, and other stakeholders. Effective communication extends beyond the team, including presentations that articulate rationale.
    • Data & Analytics: Define Key Performance Indicators (KPIs) aligned with product goals, collaborate on data collection and analysis, integrate user feedback, monitor metrics through dashboards, and stay informed about market changes.
    • Process Improvement: Improve processes such as customer research, marketing analysis, product development, measuring adoption, and iterating. Go beyond conventional practices, exploring innovative yet practical solutions.

To be successful in this role, your skills & experience should include:

    • 5+ years of Product Management experience in a SaaS software company, demonstrating a deep understanding of the industry and a successful track record in overseeing product strategies.
    • Strong experience with APIs- background building out APIs to support integrations of business applications.
    • Background in healthcare with strong knowledge of healthcare technology, EHR, and industry challenges.
    • Strong understanding of FHIR (Fast Healthcare Interoperability Resources)  standards and their applications in healthcare interoperability.
    • Hands-on experience implementing FHIR APIs and resources.
    • Familiarity with FHIR server/client technologies and tools.
    • Technical aptitude with the ability to collaborate effectively with technical teams.
    • Meticulous attention to detail, ensuring accuracy and quality in project deliverables.
    • Ability to manage multiple tasks and priorities simultaneously.
    • Experience working extensively with designers, researchers, and engineers.
    • Proven ability to collaborate effectively with stakeholders at all levels.
    • Excellent communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical audiences.
    • Strategic thinking, analytical mindset, and strong problem-solving skills.
    • Customer and user experience aptitude with the ability to work collaboratively with design and sales teams.
    • Demonstrated ability to create detailed user flows with all the happy and sad paths.
    • Proven track record of positively mentoring others and contributing to a growing product culture.

Nice to have skills:

    • Proficiency in tools such as ProductBoard, Pendo, Confluence, Jira, Gong, Slack, and Google Workspace, or similar platforms preferred.
    • Strong leadership skills with the ability to motivate and guide cross-functional teams.
$150,000 - $185,000 a year
Compensation:  The base salary for this position is expected to be between $150,000 - $185,000 per year. Certain positions within the Customer Success, Partnerships, Sales, and Solutions Engineering function may be eligible for incentive compensation such as bonuses or commissions.
*The base salary range is subject to change and may be modified in the future. The actual offer may vary depending on multiple factors unique to each candidate, including but not limited to the level of job-related knowledge, skills, qualifications, education/certification, and interview assessment.

Please note that the compensation details listed above reflect the base salary only, and do not include incentive pay, equity, or benefits. Redox offers a total rewards package that includes stock options and employee benefits for full-time employees. Our total rewards package includes the following: 

Benefits & Perks
• 100% remote first culture (must be based in the US)
• Unlimited Flexible Time Off
• 15+ Observed Holidays
• Rest & R^Charge days (guaranteed a 3-day weekend each month)
• R^Charge (6 weeks paid sabbatical + stipend) 
• 401k match 50% for up to 8% on Day 1
• Medical/Dental/Vision Benefits on Day 1
• HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program
• Paid Parental Leave (16 weeks)
• Productivity Stipend & Wellness Fund
• Redox Issued MacBook
• Virtual and/or in-person Team & Company Events
• Stock Options
• Employee Referral Bonus Program 
• Recognized as  CB Insights Top 150 Most Promising Digital Health Startups in the WORLD & named Top 10 Trending Startups for 2022 Health-Tech companies on Wellfound (formerly AngelList Talent)



Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified

About Redox - Take a look here: https://youtu.be/4OjENXR6UXA

What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team! Read more about our stance on diversity and belonging: Diversity at Redox

As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.

Thank you for your interest in Redox!

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