At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

 

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. 

 

•   32nd largest credit union in the U.S. and the largest financial institution based in the North Bay

•   Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial

•   Recognized by Newsweek as one of "America's Best Credit Unions 2024"

•   Recognized by Forbes as one of “America’s Best Small Employers 2023" 

•   Voted Best Places to Work in the North Bay 19 years in a row

•   World-class Employee Engagement scores

•   Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

•   Industry leading Net Promoter Scores across the U.S.                                                                                                                                                                                                                                              

Redwood Credit Union is looking for a Mortgage Underwriter who will be responsible for reviewing all mortgage loan applications to ensure completeness and compliance with secondary and/or portfolio lending guidelines and policies.

• Approve loans and make recommendations for loan approval up to established limits.

• Within department timelines, review loan files for accuracy, completeness and compliance.

• Review all denied loans for possible lending options to benefit the Member.

• Educate staff on changes to loan requirements.

• Identify cross sell opportunities that will benefit the Members and RCU.

• Ensure confidentiality and safeguard sensitive Member financial information.

• Recognize and evaluate the loan process and recommend changes that will help maintain maximum efficiency.

• Review and maintain all product guidelines to ensure accuracy with changes in the industry and changes in RCU loan policies.

• Audit first mortgage loan files to ensure completeness prior to funding.

• Develop operational and procedural changes necessary to address any issues or problems noted in quality control reports.

• Provide exceptional service to all Members, volunteers, employees and service providers.

• Compose and type letters, memos and reports for staff and Members as needed.

• Research and resolve Member or employee concerns as directed.

• Represent RCU in a courteous and professional manner at all times.

• Research and evaluate products that other institutions are offering and recommend those that will benefit the Members and RCU.

• Develop and organize training material to cross train mortgage lending staff on all aspects of underwriting.

• Provide general assistance in completing tasks and projects.

• Prepare loan reports as required.

• Cross train as necessary in order to provide backup in document drawing and funding.

The ideal candidate has a combination of education and experience equivalent to high school diploma and four

years experience in mortgage loan origination or two years as a designated underwriter.

Compensation: Base starting range: $38.00 to $50.00 per hour commensurate with experience.

•  Competitive medical, dental, and vision insurance, mental health offerings

•  Employee performance incentive plan

• Salary Advancement– Merit increase based on performance

• 401(k) program with employer match

• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

•  RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

•  RCU employees are eligible for a 1% discount on all recreational or boat loan products

• 2% discount off Visas and LOC Loans through RCU

• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

• 0% interest on garment, fitness, or home office equipment loan of up to $500

• 100% financing for employee purchased homes!

 

Internal Team Members

If you are a current Team Member, please apply through the internal careers page located in RCUNET.

 

                                        

                                         We are an Equal Opportunity Employer