Solutions Consultant

New York, New York
Sales (NYC) – Mid Market & Enterprise /
Full Time /
Hybrid
ABOUT US:
Regal.io empowers businesses to add a human touch at key moments in their online experiences in order to win customers over and drive more sales. Our branded, event-driven calls and texts skyrocket answer rates by treating customers like royalty, and drive 25%+ more revenue. Growing revenue is the top priority for every C-level executive. Marketing spend and website optimization is table stakes already, and now the fastest growing businesses are adding a human touch to better convert website visitors. 100+ leading brands including Kin, Ro, Angi, Ethos, Fidelity Life, Career Karma and AAA use Regal.io to proactively engage their customers in real-time with event-driven calls and text messages, which result in higher conversion and more revenue.

Our team is led by industry veterans who previously built Handy (acq. by IAC / ANGI Homeservices in ‘18), and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more!  We share common set of values that we look for in every new hire:
*Customers are royalty
*Data beats opinion
*Fast-paced execution wins
*Growth mindset
*Enjoy the journey

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

ABOUT THE ROLE:

Regal.io is actively looking to hire a Solution Consultant to join our Sales team! This is a pre-sales role that sits at the intersection of Sales, Product, Engineering, and Marketing -- you're looked at not just as a product expert, but as a thought leader that helps drive the future of Regal. We are looking for someone who can play a critical role in the success of our customers, products, and position in the marketplace.

RESPONSIBILITIES:

    • Provide technical sales partnerships to our sales teams and align our solutions to our customers' vision
    • Execute effective product demos for our potential customers by creating compelling demonstrations and technical presentations tailored to diverse audiences within our prospect segments
    • Assess the prospect’s challenges, think critically to devise solutions, and strategize how to present that information
    • Document prospect needs/feature requests and communicates product feedback to our product management, engineering, marketing, and sales teams
    • Answer product feature and technical questions from internal teams, prospects, and channel partners
    • Maintain industry knowledge on the competitive landscape to enhance understanding of Regal platform differentiation

ABOUT YOU:

    • 4+ years experience in Pre-Sales Engineering at a fast-growing revenue based SaaS product environment 
    • You have strong product command and technical domain knowledge of three or more of the following: CCaaS, B2C Sales, CX, MarTech, or APIs & Programming
    • A passion for technology and an ability to translate that passion to impact business for our customers
    • You're comfortable talking to prospects, providing perspective, and facilitating discovery, solution design, and proof of concept discussions
    • Strong communication skills; ability to explain technical concepts to non-technical people and think outside of the box
    • Willingness to travel.

BENEFITS & PERKS:

    • Competitive compensation packages, including early stage equity
    • 401k plan
    • Flexible PTO & 11 paid holidays
    • Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
    • Paid parental leave
    • Growth Mindset learning and development stipend
    • Happy hours, team outings, & annual offsites!
    • Pre-tax commuter benefits
    • Complete laptop workstation
    • & more!
POSITION LOCATION & OFFICES:
This position is only available in New York City.

We have offices in NYC (HQ- NoMad) & Boston (Downtown/Financial). Hybrid roles are required in office T/W/TH and office optional M/F. Covid protocols and vaccination policy in place.