Entry Level - Supply Chain Platform Quality Specialist

Mexico (Remote)
Customer /
Full-time /
Remote
The Venture
We are a 25-person startup that was founded to reimagine supply-chain automation. It is an Amazon-sized opportunity with a market size of $220 Billion where $15T of physical products are manufactured, bought, and sold annually that has been overlooked for over 20 years. The founding team has experience building billion-dollar companies and includes veterans from Facebook, Apple, McKinsey, Slack, Zillow, and Palantir. We have large Fortune 500 customers and are funded by Andreessen Horowitz, Tiger Global, Dell, Bloomberg, and Ram Sriram (first investor in Google). Unlike most startups, our contracts are long-term and we have 4 years of runway to get to the next level.

Culture and Compensation
We are a customer-obsessed, product-centric company that is building a flexible, remote culture to enable the brightest minds in the industry. You can live anywhere in the US, Canada, and Mexico. We have industry-leading compensation packages. We are willing to sponsor US work authorization if needed.

The Problem We Solve
We are focused on improving cross-company collaboration and work processes in an industry that primarily relies on email, PDF, and Excel to orchestrate work. Think Trello or Asana but with a powerful workflow engine and the ability to collaborate both internally and externally. We are building a no-code collaboration platform where businesses can build and manage their processes and work without code or IT. We also see opportunities for ML-driven optimization that can further automate the supply chain, but we're not focused on that just yet.

You
You are customer-obsessed and value building a community of users who love the product. You think of customers as investments and are the voice of the customer for us. You like solving big problems and finding creative solutions.

We are looking for someone who has:

    • 🎓 Bachelor’s degree Bachelor’s degree in computer science, engineering, supply chain management, or related field
    • 0-2 Years of Experience - Manufacturing, Supply Chain, IT, Engineering or similar
    • Ability to communicate complex technical information in a clear, tactful, and practical manner.
    • Passion and curiosity for system applications
    • Proactive attitude and ability to work independently 
    • Six sigma certification or demonstrable lean manufacturing experience is a plus
    • Comfort with technology and an interest in problem-solving with startup-level resources a Must
    • Proven collaboration, communication, and presentation skills

What you will do:

    • Work alongside engineers, product managers and customer success team to verify application functionality, usability and scalability. 
    • Create and execute software system validation and testing plans to ensure the application meets the specifications.
    • Identify, document, and report system bugs and performance issues.
    • Review product specification, FAQ, and documentation for accuracy.
    • Participate in cross-functional team bug bash sessions. Test user interface and recommend opportunities for improvement.
    • Learn and understand the customer supply chain and manufacturing processes, problems, needs, and objectives and propose systems solutions to meet their requirements.

What you will get:

    • Opportunity to learn, grow, and lead within the company
    • Interface with leaders across industries and help drive the next wave of digital transformation in supply chain, operations, and manufacturing 
    • Work with an industry-leading team of supply chain, product, and software engineering experts
    • Industry-leading compensation
    • Ownership in both product and of equity in the company
    • Excellent healthcare benefits including 100% coverage for individuals & families- health, dental, life insurance, and vision
    • Flexible remote work from anywhere in the continental US and European time zones
    • Quarterly "on-sites" with the entire company to bring us closer together
About Us:
Our company was founded in December 2020, our team currently comprises 30 members, including 14 engineers, 3 PMs, 1 Designer/PM, as well as experts in Supply Chain and Manufacturing industries and sales personnel. Our CEO, who has an engineering background, leads the team. In April 2022, we successfully raised $25M in a Series A funding round, providing us with a 3-4 year runway. As a fully remote company, we organize quarterly on-site events to foster a strong sense of community. Our compensation package is highly competitive along with significant equity ownership and comprehensive healthcare benefits, covering medical, dental, vision, and life insurance.