Solution Engineer

Chicago /
Project Engineering – Solution Engineering /
Full Time
Relayr is the Industrial Internet of Things (IIoT) powerhouse delivering the most complete solution for risk-free digital transformations. Our unique value stack combines pioneering IIoT technologies with skilled delivery, exclusive financing, and risk-free insurance models. 

We unleash data insights from existing equipment, machines and production lines to improve our customers’ business outcomes. With around 300 employees, we are a truly global family with locations in Germany, the USA, Poland, Italy, and the UK. Relayr has been selected as one of the Built In Best Places to Work in Chicago and Austin in 2021. Named twice the hottest start-up in Berlin by WIRED magazine and a winner of The Spark - the German Digital Award, relayr is now part of the Munich Re group.

As a Solution Engineer based out of our Chicago office, you will assist our engineering team in identifying the best fit to customer on-site needs, bridging the physical and digital world with a product-oriented approach. You will also collaborate with the product development teams to align roadmaps, provide meaningful feedback, and insight on required features. Lastly, you will work closely with the global Engineering organization to provide feedback and technical support as needed.

Above all, we are looking for people who will contribute to the success of relayr. We love diverse experiences, so even if you don’t meet all the requirements but think you’d thrive in this role, we would really like to learn more about you.

Your Responsibilities:

    • Develop scalable services and dashboards using relayr's cloud, components, and modules
    • Identify the best fit to customer on-site needs, bridging the physical and digital world with a product-oriented approach
    • Manage the integration of field elements, towards building reusable use-cases and solutions, to address current and future customer’s needs
    • Build and manage the sensor data acquisition and delivery to cloud
    • Sync with the product development teams to align roadmaps, provide meaningful feedback and insight on required functionality
    • Provide feedback and technical support to the engineering organization

Our Expectations:

    • Undergraduate Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or equivalent experience
    • At least 3 years of experience in industrial related projects
    • Proven knowledge and experience with industrial technologies and protocols (Modbus, Profinet, etc.)
    • Proven experience working with field elements (sensors, actuators, PLCs)
    • Proven electronic skills (oscilloscope, multimeter, electronic testing, schematic reading)
    • Experience with script programming (bash) and programming languages such as C/C++ and python
    • Basic networking and Linux skills
    • Experience with IoT hardware platforms is a plus
    • Knowledge and experience with IoT protocols and standards (MQTT, REST, 6LoWPAN, LoRa, BLE) is a plus
    • Knowledge and experience with industrial technologies and protocols (Modbus, Profinet, sensors, actuators, PLCs) is a plus
    • Willingness to travel (after COVID-19 restrictions are lifted)

We Offer:

    • Flexibility and safety are important to us! As a company we were quick to react when the Corona pandemic began, sending all our employees to work from home. If you start out as a new employee at relayr, you will be working from home, enjoy a structured digital onboarding programme and flexible working hours.
    • Beautiful office located in downtown Chicago with a great view over the city.
    • Work life balance including a flexible work from home policy, vacation, holidays, and sick time.
    • Relayrians come from all over the world, speak 20+ languages (working language is English), and welcome people of all ages and parental statuses. Our customers are as diverse as we are - join us to connect with a network of companies and people from around the globe.
    • An extensive on-boarding period so you can get up to speed with the rest of the team.
    • A learning environment where you can build upon your skills and interests, share knowledge, and attend events and conferences pertaining to your discipline.
    • Competitive salary.
    • A comprehensive benefits package which includes medical/dental/vision/life insurance, flexible spending account, and commuter benefits.
    • 401(k) with employer match.
    • We offer paid parental leave for both parents.
    • Visit your customers on site and let us take care of your car expenses.
    • We offer the ability to work in a cutting-edge field with the best people in the IoT industry!
At relayr, we are passionate about creating an inclusive workplace that promotes and values diversity. As firm believers in the power of different perspectives, we encourage our employees to share knowledge and exchange bold ideas to help innovation in the IoT industry thrive. We are committed to creating a fair, supportive, and open environment for all.