Operations Assistant

Remote, Based in Philippines /
Operations /
/ Remote
Customer insights are critical to building successful products and services. However, finding and interviewing the right people to uncover those insights is a time-consuming, expensive process that often results in researcher frustration. 

Respondent is building a new category marketplace that connects researchers with high-quality participants. By reducing research timelines from 4-6 weeks to days and shrinking costs by 90%+, we make business-changing insights available to researchers of all types -- from in-house research teams at Airbnb and Microsoft to startup founders hunting for product-market fit. 

Do you have a relentless passion for spotting gaps and taking the initiative to fill them? Are you known for your meticulous attention to detail and unshakable organizational skills? If so, you might be the self-starting superstar we're seeking.

Join us as the Gap-Closer Extraordinaire!
In this role, you won't just fill gaps; you'll bridge them with enthusiasm and precision. Expect to be a supportive force across multiple facets of our business, where your proactive approach will make a world of difference.

Areas of focus

    • Administrative Support: Provide administrative support to various departments, including but not limited to People/Business Operations,Security, and Support.
    • Data Entry and Record Keeping: Prepare and maintain reports, documents, and correspondence internally and externally.
    • Compliance and Documentation: Assist in maintaining compliance with company policies and procedures. Help prepare and update documentation, manuals, and standard operating procedures.
    • Recruiting & Onboarding: Assist with recruiting, hiring, and onboarding new team members.
    • Systems and Tools Management: Maintain and optimize our systems, tools, and resources.
    • Business Operations: Manage critical business operations, including state registrations and compliance.
We're looking for someone who is ready to show up and say "yes" each day and who will bring passion and dedication to this exciting opportunity.


We believe people do their best work when they are healthy and happy.
🌟 Purpose: Be part of a team that is building a new category marketplace that will change how we conduct research forever. 
🌏 Work from home and live your life: Join us as part of a fully distributed team. No commuting! We believe in giving you the freedom and flexibility to work remotely!
💎 Transparent and inclusive: Work in an environment with high trust, transparency, and autonomy!
🚀 Growth opportunities: You're joining at a great time and will have the opportunity to grow at the same rate as the company. We will do everything humanly in supporting you to get there!
🤓 A structured remote onboarding process and continuous training with a supportive team