Office Manager & EA

San Francisco
Operations
Full-time
Retool is a fast way of building internal software. Our goal is to make it easier for engineers to build custom, internal software. Software has transformed industries, but it's expensive to plan, build, and maintain. And that's a shame, because it's so useful! Our goal is to make this large class of software faster, cheaper, and more enjoyable to build. Because then we'll have a lot more of it, and that's a good thing.

We're based in San Francisco. Culturally, we're tightly knit, and enjoy spending time together. If we weren't working at Retool, there's a good chance many of us would be friends anyways. We enjoy spending time with others who are fun to be around, have some sense of humor, and can reason, debate, and make decisions without bitterness.

We're profitable and growing quickly. Our investors include Sequoia Capital, Y Combinator, as well as the founders of Github, Gusto, PagerDuty, Segment and Stripe. 

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About the role:
Having grown from 10 to nearly 20 people in the last 3 months, it’s time we add someone to our team who is dedicated to making sure our day-to-day administrative tasks are taken care of efficiently, reliably, and properly. You will directly support our CEO’s day-to-day administrative and logistical needs, while also partnering with our Head of Operations to manage general office operations.

Here’s who we’re looking for:
You are experienced (5-10 years), detailed, and positive. You’re the type of person who thrives on taking care of things the right way the first time. A task comes in and you can figure out how to get it done without having to ask a lot of questions. When you say“I’ll take care of it” we know it’ll be done well. You get excited when you know you’ve made someone else’s day easier. 

What You’ll Do:
Executive Responsibilities
Manage complex calendar scheduling and external meeting coordination
Make recommendations to the CEO with regard to their time management, prioritization, delegation, and organization
Assist with ad hoc projects, run errands, events and travel arrangements as needed
Ensure timely communications and handling confidential information

Office Management Responsibilities:
Enthusiastically greet and welcome all visitors to the office as the front-desk face of Retool!
Plan, document, and improve procedures and standards for office maintenance, shipping and receiving processes, inventory management, and reception activities
Support space planning and layout changes as required; coordinate onboarding and setup logistics
Setup and maintenance of meeting rooms, ensuring they are always ready for the next meeting to start without delays
Ensure that our kitchen is in order and fully stocked
Schedule and coordinate regular all-hands meetings, holiday parties, and team dinners

You Should Have:
Previous executive administrative experience or operational experience at a quickly-scaling, highly technical company
Ability to communicate, perform, and react well under pressure or ambiguity
Initiative for optimizing processes to make them more efficient
Ability to anticipate and respond to the needs of others before they arise
Superb attention to detail, well-organized, with a strong ability to execute