Senior QA Analyst

Madrid, Spain
We are looking for an experienced QA Analyst that will be able to design and develop the next iteration of our QA practice, thus ensuring an optimal user experience for our users.

As a QA Analyst at Returnly, you will be responsible for helping our team consistently deliver software of the highest quality. You will work closely with our quickly growing team of product managers and engineers to develop and execute test strategies for a variety of new features including our web interface, APIs, and platform integrations.


    • Act as quality owner for all Returnly products, integrations, and services
    • Design, develop, and execute manual and automated test plans
    • Execute a test plan for APIs
    • Create, upgrade and maintain test environments and test data
    • Analyze test results and failures
    • Report and track software defects
    • Document product features and test cases against those features and maintain a test library
    • Influence product specifications and requirements
    • Work effectively with product and engineering teams


    • 5+ years of web app or mobile app testing experience
    • Thorough understanding of testing methodologies and practices
    • Strong analytical skills, attention to detail, and problem solving ability
    • Ability to communicate complex ideas and processes, simply and concisely
    • Fast learner, self-motivated team player who loves collaboration
    • Able to work in a fast paced environment that requires frequent shifts in areas of focus
    • Able to work independently or under supervision and take initiative to solve problems and challenges
    • Bug tracking software experience
    • Programming experience not required, but a strong plus
    • Prior history of driving impact in a high-growth e-commerce / technology startup is a plus
    • Bi-lingual (English / Spanish)

At Returnly we help merchants turn product returns into new revenue streams. We are a Silicon Valley startup and we have recently opened an office in downtown Madrid (near Alonso Martinez subway station). We’re are a financial technology services company that builds award-winning products which make shoppers’ propensity to repurchase go through the roof. We’re backed by smart money VCs in Fintech and one of the most well-funded startups in the San Francisco Bay Area. Our mission is to de-risk online commerce and we’re building a team of amazingly talented people to build the next generation of retail fintech products.