Inbound Sales Development Representative

Chicago, IL /
Marketing /
Full-time
As a software company, ReviewTrackers empowers businesses to better understand their customers through advanced reviews and customer feedback technology. Our platform aggregates our customer’s reviews allowing them to analyze, amplify, and maximize customer feedback to accelerate customer acquisition and improve customer retention while driving more authentic connections. 

At ReviewTrackers, we cultivate an inclusive, equitable, dynamic, and communicative team environment. We value crafting a team with diverse backgrounds and mindsets while respecting a healthy expression of opinions. We support and inspire our team to experiment with new ideas while collaborating and communicating with one another to find creative solutions. 

ReviewTrackers is currently looking for a passionate, self-motivated, and collaborative Inbound Sales Development Representative to join our Marketing team. As an inbound sales development representative, you will be an integral part of the marketing team; your job is to help move inbound leads down the funnel and assist in qualifying and converting them from interested prospects to customers. Join us as we continue to change the way businesses interact with their customers!

What you will be working on: 

You will creatively qualify leads from inbound marketing initiatives as sales opportunities for account executives to engage with. 
You will nurture leads through email, call, video, LinkedIn message, etc. to maintain a pipeline of qualified prospects.
You will become a product expert on ReviewTrackers and how it can uniquely solve business challenges for prospective customers.
You will understand ReviewTrackers’ ideal customer profile to help qualify prospects and discuss solutions to fit their needs.
You will partner with marketing and sales, to provide feedback on marketing-sourced leads, develop strategies to target prospects, and optimize conversions.

Who you will be working with: 

You will be reporting and working heavily with our content marketing manager. You will be working alongside our marketing automation specialist and cross-departmentally with our sales team. 
You will be working with a smart, passionate team who thrives on collaboration and fosters an environment where everyone’s ideas can make an impact.

What we need from you: 

Excellent communication (written and verbal) and collaboration skills.
You have strong attention to detail, especially concerning email and social platforms.
You have developed active listening skills and curiosity to uncover unique customer needs. 
You are a self-starter with an interest in finding creative solutions to potential customers’ problems.
You have familiarity with SaaS products, mid-market and enterprise environments (this is a plus, not a requirement).
You have knowledge of Salesforce, HubSpot, or other CRMs (this is a plus, not a requirement).
You are familiar with the marketing and sales funnel, buyer journeys and personas (this is a plus, not a requirement).
You have experience in analyzing and interpreting data  (this is a plus, not a requirement).

Perks and Benefits at ReviewTrackers: 

100% company-paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance. 
BlueCross BlueShield healthcare benefits are available for families. Flexible PTO policy.
Company-sponsored 401K matching at 3%.
FSA or HSA benefits are available. 
Pre-taxed transit benefits. 
On-going Wellness Program.
Diversity & Inclusion Culture Group and company-wide training(s).
Volunteer & Fundraising initiatives. 
Monthly All-Hands meeting with all ReviewTrackers departments to discuss what each team is working on and reiterate its mission.
Company Kindle, along with unlimited books of your choice.
Stocked Kitchen with snacks and drinks (when we’re back in the office)
Company monthly Lunch n’ Learns with lunch provided (when we’re back in the office) 
Monthly ‘Take Your Coworker to Lunch’ paid for by ReviewTrackers (when we’re back in the office)

ReviewTrackers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.