Product Designer

Remote /
Product /
Full-time
As a software company, ReviewTrackers empowers businesses to better understand their customers through advanced reviews and customer feedback technology. Our platform aggregates our customer’s reviews allowing them to analyze, amplify, and maximize customer feedback to accelerate customer acquisition and improve customer retention while driving more authentic connections. 

At ReviewTrackers, we cultivate an inclusive, equitable, dynamic, and communicative team environment. We value crafting a team with diverse backgrounds and mindsets while respecting a healthy expression of opinions. We support and inspire our team to experiment with new ideas while collaborating and communicating with one another to find creative solutions. 

ReviewTrackers is currently looking for a passionate, self-motivated, and collaborative Product Designer to join our Product team. A Product Designer at ReviewTrackers puts the customer first and has a desire to own their design outcomes and contribute to an evolving human-centered product organization. Whether it’s doing customer discovery interviews or creating beautiful high-fidelity mockups of your designs, you’ll be working side by side with the other Designers, Product Managers, and Engineers to drive our Product and customer progress forward. Join us as we continue to change the way businesses interact with their customers!

What you will be working on:

Review-data visualization solutions that present deeply complex information in a simple and approachable way.
Collaborative workflows that allow our clients to improve their businesses and better serve their customers.
Cutting-edge products that involve natural language processing and business intelligence analysis.
Collaborate on our web and mobile (native iOS and Android) SaaS products. 
Features that need to solve problems for both B2B as well as B2C customers.

Who you will be working with: 

You will be reporting directly to our VP of Product and will work together, continually improving our design systems.
You will be working with product managers through the entire software development process, including research, ideation, designing, iterating, and shipping new work.
You will be working with engineers shipping products quickly, getting feedback, and making updates.
You will be working with our current and prospective customers, interviewing them, collecting feedback, and learning about their pain points.

What we need from you: 

Excellent communication and collaboration skills.
2-5 years of professional experience working as a designer on digital products.
Experience conducting user research and testing.
Experience with creating both low and high-fidelity design assets.
Experience with interactive prototyping.
The ability to manage your own design outcomes.
A collaborative and customer-first attitude.
Understanding SaaS is always a plus!

Perks and Benefits at ReviewTrackers: 

100% company-paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance. 
BlueCross BlueShield healthcare benefits are available for families.
Flexible PTO policy.
Company-sponsored 401K matching at 3%.
FSA or HSA benefits are available. 
Pre-taxed transit benefits. 
Diversity & Inclusion Culture Group and company-wide training(s).
Volunteer & Fundraising initiatives. 
Monthly All-Hands meeting with all ReviewTrackers departments to discuss what each team is working on and reiterate its mission.
Company Kindle, along with unlimited books of your choice.
Stocked Kitchen with snacks and drinks (when we’re back in the office)
Company monthly Lunch n’ Learns with lunch provided (when we’re back in the office) 
Monthly ‘Take Your Coworker to Lunch’ paid for by ReviewTrackers (when we’re back in the office)

ReviewTrackers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.