The Pharmacy Operations Project Manager leads and supports operational projects across pharmacy services, ensuring timely, compliant, and efficient execution of key initiatives. This role partners cross-functionally with operations, quality, IT, finance, supply chain, compliance & regulatory affairs, HR, and leadership to drive projects that strengthen operational performance, regulatory readiness, organizational development, and patient safety.

The ideal candidate brings strong project management skills, hands-on pharmacy operations experience, and working knowledge of pharmacy compliance standards (USP, FDA, State Board of Pharmacy). This role supports scalable growth, process optimization, workforce planning, and consistent execution of operational goals.

· Lead cross-functional pharmacy operations projects from initiation through completion, ensuring alignment with organizational goals and regulatory requirements.

· Collaborate with leadership to plan, implement, and monitor performance improvement projects that drive efficiency, quality, safety, and cost-effectiveness.

· Partner with HR on staffing needs, onboarding plans, training initiatives, organizational development, and change management activities related to operational projects.

· Develop detailed project plans, including timelines, resource requirements, risk mitigation, and progress reporting.

· Serve as primary liaison between pharmacy leadership, compounding operations, IT, quality, compliance & regulatory affairs, HR, finance, and vendor partners to ensure effective project execution.

· Track and report project status to stakeholders, proactively identifying risks, delays, and dependencies.

· Support the development, implementation, and maintenance of standard operating procedures (SOPs), work instructions, and training materials related to operational projects.

· Assist in preparation for audits, inspections, and accreditation surveys.

· Analyze workflows and recommend process improvements to drive operational excellence, compliance, workforce efficiency, and patient safety.

· Facilitate project meetings, maintain meeting documentation, and ensure timely communication across teams.

· Perform data analysis and reporting to assess project outcomes and identify continuous improvement opportunities.

· Bachelor’s degree in Business, Healthcare Administration, Pharmacy, or related field required; advanced degree or PMP certification strongly preferred.

· 3–5 years of project management experience, preferably in pharmacy operations, healthcare, or regulated industries.

· Working knowledge of pharmacy regulations, USP standards, FDA guidelines, and state board pharmacy requirements strongly preferred.

· Experience in compounding, sterile operations, specialty pharmacy, or pharmacy fulfillment operations is highly desirable.

· Strong organizational, analytical, and problem-solving skills with a high level of attention to detail.

· Excellent written and verbal communication skills with the ability to collaborate across multiple departments and leadership levels.

· Proficiency with project management software (e.g., Smartsheet, Monday.com, Microsoft Project).

· Ability to manage multiple projects simultaneously, prioritize tasks, and adapt to changing business needs.

· Demonstrated ability to lead cross-functional teams and drive accountability.

· Lean, Six Sigma, or other process improvement certification preferred.

· Experience supporting cleanroom operations, USP <797>/<800>, or FDA cGMP environments.

· Familiarity with pharmacy automation, IT system implementations, or software migrations is a plus.