Head of Operations (Taiwan)

Taiwan
Strategy, Expansion & Product Operations – Services · Expansion · AP · Taiwan
Permanent
A LITTLE ABOUT US 🤔
From clunky apps to hidden fees, banking is broken. So we decided to build a company from the ground that would challenge the bigger players and reinvent how people interact with their money — for the better.
Traditional banks are slow and expensive. Realistically, you’re nothing but a number to them with dollar signs attached. So, one continent at a time, we plan on changing this.

OUR CULTURE 👫
To put it bluntly — it’s about getting shit done and owning what you do. We don’t hide behind fancy job titles or set up bureaucratic processes. Instead we treat our people equally, fairly and give them a ton of freedom and autonomy to create something awesome.
We make mistakes, we learn from them and we back everything up with data and logic.
In three years, we’ve grown to over 700 people and we’re adding around 30 new additions each month. From engineers to marketers, we’re on the hunt for exceptional talent to help us scale our business and get Revolut in the hands of millions of people everywhere.

THE TEAM🚀
Revolut does Operations differently. We sit at the very core of Revolut and facilitate growth and automation across all parts of the company. The team is responsible for taking key strategic and operational decisions always based on data. In the past, the Operations team:
- Launched the Revolut Card
- Launched Premium Accounts
- Built payments & banking infrastructure
- Launched one of the first banking chatbots
- Saved Millions of pounds for the business

WHAT YOU'LL BE DOING ✍️
You will be based in London, Singapore or Taiwan office
We are looking for someone to spearhead the operations of our Taiwan expansion.
Build and optimise scalable processes to prepare the company for hyper growth
Lead and execute (end-to-end) roadmap projects
Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly
Product improvement: proactively search for new features to provide a seamless customer experience Manage critical vendor relationships and build performance tracking systems
Develop strategic supply chain partnerships and negotiate commercial terms

WHAT SKILLS YOU'LL NEED 📖
You have graduated with a STEM degree from a top university and minimum 5 years of experience in the same position
You are fluent in English and Taiwanese Mandarin
You have a solid track record of achievement - e.g.
You have worked in a top tech company and/or startup, have quickly assumed responsibilities or have won competition awards (can be any of academic, professional, and/or sport)
You can break complex problems into smaller ones and enjoy working with data to facilitate your work using such tools as SQL, Python and Excel
You are curious by nature and interested in making an impact.
You can demonstrate this through various projects you have been involved in
You can make a good business case and convince people to help you execute

BENEFITS 🎁
You’ll get to work in one of the hottest and fastest growing tech startups in the world right now
We’ll arm you with all of the latest tech equipment
Competitive salary
Free Revolut Metal subscription


Please only submit an application for one posting.