Senior Community Manager - Crypto
Ireland - Remote /
Crypto – Services · Crypto · Core /
At Revolut, our mission is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate. Revolut is building the world's first truly global financial super app. In 2015, Revolut launched in the UK, offering money transfers and exchanges. Today, more than 20 million consumers and half a million businesses around the world use Revolut's innovative products to make hundreds of millions of transactions a month, reinforcing our belief in the vast need across the world for better financial services.
ABOUT THE ROLE
Drive planning and execution of Revolut crypto SMM and community management efforts across new and existing users to drive customer acquisition, engagement and awareness.
WHAT WILL YOU BE DOING
• Develop SMM and community management strategy for new crypto products
• Create and grow profiles on social media, including Facebook, Twitter, Telegram and others
• Build and implement social media plans and content calendars
• Daily manage social media content and track performance
• Work together with copywriters, designers and product teams to ensure high quality content creation
• Prepare seasonal, weekly, and monthly reports, and monitor progress
• Build and maintain the process to resolve customer inquiries through social media
WHAT YOU WILL NEED
• 5+ years of experience as Social Media specialist
• 2+ years of experience as Social Media specialist in top-tier crypto project
• Experience in building and executing SMM strategies from scratch for new products
• Hands on experience in daily social media management from development of SM event calendars and content creation to performance measurement
• Passion for the crypto industry and up-to-date understanding of major trends and news in the industry
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