Product Operations Manager (Retail Market Opportunities) - US

New York
Strategy & Operations – Services · Localisation
Permanent
ABOUT THE TEAM
Revolut does Operations differently. The team sits at the core of Revolut, working with departments across the business to help solve issues and create effective, scalable solutions.
Operations has been responsible for major milestones like launching Premium and building our banking infrastructure, as well as saving millions of pounds for the business.
Working in Operations at Revolut will give you exposure to a range of different verticals, where you will deep dive into the fundamentals of each business area you work on. This gives you breadth and depth of experience unrivalled in almost any other job and offers you the chance to have a huge impact on Revolut’s success.

ABOUT THE ROLE
You'll be responsible for:
• Building and optimising scalable processes to prepare the company for hyper growth in US
• Leading and executing (end to end) core infrastructure projects
• You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do
• Product improvement: proactively searching for new features to provide a seamless customer experience
• Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets
• Managing critical vendor relationships and building performance tracking systems
• Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results
• Developing strategic supply chain partnerships and negotiating commercial terms

WHAT SKILLS YOU'LL NEED
• You have 5 years of experience working in similar position
• You have a solid track record of achievements - e.g. You have worked in a top tech company or start-up, quickly assumed major responsibilities, or won competition awards (academic, professional, or sport)
• You can break complex problems into smaller ones and enjoy working with data to facilitate your work using such tools as SQL, Python and Excel
• You are curious by nature and interested in making an impact.
• You can demonstrate this through various projects you have been involved in
• You can make a good business case and convince people to help you execute

A LITTLE ABOUT US
• We believe there are better ways for people to control their money. Easier, fairer ways
• Revolut started in 2015 with fee-free card transactions abroad. We’ve since added current accounts, business accounts, savings, insurance, and even cryptocurrency trading.
• We reached 8 million customers in October 2019 and we're adding another million every quarter.
• And we’re only just getting started.
• Come and help Revolut build the world’s first truly global bank.

WHAT WE ARE LOOKING FOR
• From employee 1 to employee 1000, you will be slotting into a global team that shares a number of traits and an incredible longing for a strong corporate culture.
• You can work autonomously and take ownership - you know how to prioritize the priorities, are organized and know how to effectively manage your tasks and time.
• You operate best without lots of bureaucracy. We don’t hide behind fancy job titles or clunky processes ‘because that’s how things are done’.
• You approach work in a logical way. We are not afraid to make mistakes but we use data and logic to backup decisions and improve understanding.
• You share our mission to improve people’s relationship with their money.

THE BENEFITS
• Competitive salary & benefits, including a 401k plan, commencing your first day
• Extensive PTO, including a free day for your birthday
• Biannual equity bonuses
• Budget for personal developmental opportunities
• Robust employee referral program
• All the latest tech you need
• Skip the commute and work from home once a week
• Paid dinners

Please only submit an application for one posting.