Sales Engineer
Sacramento, California
Sales /
Full-Time /
Hybrid
Who We Are
Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the world.
Rhombus was created by industry veterans and is also backed by incredible investors who believe in transforming the world of physical security with enterprise-grade technology that's accessible to any organization.
Who You Are
Here at Rhombus, everyone plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. No matter what team you’re on, the work you do here makes a positive impact across the globe.
As a Sales Engineer, you’ll serve as a key technical resource throughout the sales process—supporting product demos, answering technical questions, assisting with integrations, and crafting custom solutions that meet our customers' unique needs. You’ll work closely with Sales, Engineering, and Operations to ensure a seamless pre/post-sales and onboarding experience across a variety of industries, including Education, Technology, Manufacturing, Healthcare, Retail, and more.
What You'll Do
- Serve as the technical point of contact for prospects and customers throughout the pre-sales and post-sales process.
- Build and maintain strong relationships with technical stakeholders such as CTOs, CISOs, and Network Architects.
- Partner with Sales teams to understand deal progress, tailor solutions, and strategize next steps.
- Deliver product demonstrations, lead proofs of concept (POCs), and guide stakeholders through technical evaluations.
- Translate customer requirements into scalable, effective technical solutions.
- Provide feedback to product and engineering based on customer insights and common integration use cases.
- Support the design and execution of technical security solutions alongside project managers and operations teams.
- Prepare detailed project documentation such as floor plans, scope of work, and solution overviews.
What We're Looking For
- Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
- 3+ years of experience in a technical sales role (Sales Engineer, Solutions Architect, etc.) or relevant work experience.
- Passion for technology and demonstrated interest in both hardware and software solutions.
- Strong communication skills and the ability to clearly explain technical concepts to our customers and partners.
- Customer-focused mindset with excellent account management, problem-solving, and attention to detail.
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP), and routing/switching devices is preferred but not required.
- Experience working with APIs, Python, other scripting/coding languages is a plus.
- Willingness to travel overnight up to 30%, depending on customer and project needs.
Location
This is a hybrid position based in Sacramento, CA. Candidates must be able to commute to the office 2-3 days per week.
Work Authorization
Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.
Compensation (Base + OTE)
$90,000 – $140,000 USD
Additional forms of compensation, depending on the role, include uncapped commission, performance incentives, discretionary bonuses, and equity in the company. Individual pay is determined based on the candidate's primary work/hiring location and additional factors, such as skills and experience, and relevant education, certifications, or training. Further details about compensation for the role can be discussed during the interview process.
Benefits
Competitive Salary & Equity Options
Flexible Schedule & Paid-Time Off
Excellent Healthcare Coverage
Generous Family Leave Policy
WFH & Workspace Supplies
Career Growth & Professional Development
What We Value
Customers Come First: We're obsessed with improving our users' lives and constantly question how we can improve upon what already exists.
One Team: Innovating in the physical security industry can't be accomplished by just a single person, which is why we collaborate with exceptional individuals who inspire us to be our best.
Think Greater: We believe the best ideas can come from anywhere. We strive to create an open environment where individuals can contribute and make an impact.
Act with Integrity: We believe honest communication is key to success. We conduct business the way it should be - with high ethical standards and to always do what's right.
Rhombus is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We encourage applicants from all backgrounds and experiences to apply. We actively promote diversity, equity, and inclusion in our hiring practices and throughout our organization.
Build a Safer Future with Us!
