Sales Engineer

Sacramento, California
Sales /
Full-Time /
Hybrid
Who We Are
Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the world.

Rhombus was created by industry veterans and is also backed by incredible investors who believe in transforming the world of physical security with enterprise-grade technology that's accessible to any organization. 

Who You Are
Here at Rhombus, everyone plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. No matter what team you’re on, the work you do here makes a positive impact across the globe.

As a Sales Engineer, you will be the main technical point of contact for prospects and help them with everything from account setup, technical questions, API integrations, and even build custom features to help close the sale. You will work closely with both the Sales and Engineering team to ensure all the technical needs of a customer are met both pre-sale and post-sale. We sell across numerous industries including Education, Technology, Manufacturing, Healthcare, Retail, and more.

What You'll Do

    • Become the trusted technical advisor for the key decision-makers: CTOs, CISOs, and Senior Network Engineers 
    • Engage with sales managers to understand current deal statuses and next steps 
    • Conduct demos, POCs, managing relationship with multiple stakeholders, and selling to enterprise executives
    • Leverage technical knowledge to overcome customer barriers and concerns 
    • Influence product direction with your unique understanding of customer needs 
    • Collaborate with support to accelerate product improvement 
    • Work with Project Managers/Operations team members in the execution of designed security solutions 
    • Prepare required project documentation (floorplans, scope of work, assumptions, etc.) 

What We're Looking For

    • Bachelor's degree in Computer Science, Networking & IT Security or closely related field
    • 3+ years experience in technology sales or relevant work experience
    • Genuine excitement for software and hardware products and can speak comfortably about how they work
    • Ability to clearly and efficiently articulate technical matters with customers and partners
    • Excellent account management, follow-through, and attention to detail
    • Entrepreneurial and positive attitude with a strong desire to learn
    • Background in IT fundamentals such as TCP/IP, DNS, DHCP, and routing/switching devices is preferred but not required
    • Experience working with APIs, Python, and other coding languages is a plus
This is a hybrid position based in Sacramento, CA. Candidates must be able to commute to the office as needed. 

Estimated Annual Pay Range
Base Salary: $90,000 - $120,000
Estimated OTE: $110,000 - $140,000

Additional forms of compensation, depending on the role, include uncapped commission, sales incentives, discretionary bonuses, and equity in the company. Individual pay is determined based on the candidate's primary work/hiring location and additional factors, such as skills and experience, and relevant education, certifications, or training. Further details about compensation for the role can be discussed during the interview process.

Benefits
Competitive Salary & Equity Options
Flexible Schedule & Paid-Time Off
Excellent Healthcare Coverage
Generous Family Leave Policy
WFH & Workspace Supplies
Career Growth & Professional Development
 
What We Value
Customers Come First: We're obsessed with improving our users' lives and constantly question how we can improve upon what already exists.
One Team: Innovating in the physical security industry can't be accomplished by just a single person, which is why we collaborate with exceptional individuals who inspire us to be our best.
Think Greater: We believe the best ideas can come from anywhere. We strive to create an open environment where individuals can contribute and make an impact.
Act with Integrity: We believe honest communication is key to success. We conduct business the way it should be - with high ethical standards and to always do what's right.
 
Rhombus is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We encourage applicants from all backgrounds and experiences to apply. We actively promote diversity, equity, and inclusion in our hiring practices and throughout our organization.
 
Build a Safer Future with Us!