Sales Operations Manager

Sacramento, California
Sales /
Full-Time /
Remote
Who We Are
Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the world.

Rhombus was created by industry veterans and is also backed by incredible investors who believe in transforming the world of physical security with enterprise-grade technology that's accessible to any organization. 

Who You Are
Here at Rhombus, everyone plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. No matter what team you’re on, the work you do here makes a positive impact across the globe.

Rhombus is seeking a Sales Operations Manager to optimize our sales processes, enhance sales productivity, and ensure the efficient execution of sales strategies. The ideal candidate is organized, analytical, and systematic in their approach to solving problems. This individual will work closely with sales teams, marketing, finance, and other cross-functional departments to drive operational excellence and support the achievement of sales targets.

What You'll Do

    • Manage sales processes, tools and CRM systems to streamline sales operations and ensure consistent and accurate use of sales technologies
    • Provide sales teams with the necessary tools and information to succeed including, sales collateral, playbooks, and other sales resources
    • Monitor key performance indicators (KPIs) via dashboards and reports to track sales performance against targets
    • Develop and maintain sales performance metrics, dashboards, and reports to align with overall company objectives and strategies
    • Identify opportunities for process improvements and lead initiatives to implement best practices within the sales organization
    • Design and manage sales compensation plans and incentive programs to motivate and reward sales team members / to drive desired sales behaviors
    • Partner with finance team and ensure accurate sales forecasting, budgeting, territory planning, and commission calculations to align with financial goals
    • Provide support and guidance to sales team members on operational and strategic issues

What We're Looking For

    • Bachelor’s degree in Business, Marketing or related field
    • 3-5 years of experience in sales operations, sales management, or relevant work experience
    • Strong understanding of CRM systems and sales performance metrics
    • Proficiency in data analysis and industry standard SaaS reporting tools (e.g., Excel, Salesforce)
    • Ability to interpret complex data across multiple platforms to generate actionable insights
    • Excellent analytical, organizational, and problem-solving skills
    • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams
    • Proven ability to successfully manage multiple projects and prioritize tasks in a fast-paced environment
    • Experience at a B2B SaaS startup or similar industry is a plus
    • Salesforce Lightning Admin or Expert is preferred
This is a remote position. Candidates can be located anywhere in the US.

Compensation Range
$80,000 - $120,000

Additional forms of compensation, depending on the role, include uncapped commission, sales incentives, discretionary bonuses, and equity in the company. Individual pay is determined based on the candidate's primary work/hiring location and additional factors, such as skills and experience, and relevant education, certifications, or training. Further details about compensation for the role can be discussed during the interview process.

What You Can Expect
Competitive Salary & Equity Options
Flexible Schedule & Paid-Time Off
Excellent Healthcare Coverage
Generous Family Leave Policy
WFH & Workspace Supplies
Career Growth & Professional Development
Dog-Friendly Office & Pet Insurance
 
What We Value
Customers Come First: We're obsessed with improving our users' lives and constantly question how we can improve upon what already exists.
One Team: Innovating in the physical security industry can't be accomplished by just a single person, which is why we collaborate with exceptional individuals who inspire us to be our best.
Think Greater: We believe the best ideas can come from anywhere. We strive to create an open environment where individuals can contribute and make an impact.
Act with Integrity: We believe honest communication is key to success. We conduct business the way it should be - with high ethical standards and to always do what's right.
 
Rhombus is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We encourage applicants from all backgrounds and experiences to apply. We actively promote diversity, equity, and inclusion in our hiring practices and throughout our organization.
 
Build a Safer Future with Us!