Regional Manager (East Coast)

Remote, USA
Operations – General Operations /
Full-time /
The Regional Manager provides multi-site leadership and management. Each location includes part-time workforce along with full-time operations team members.


    • Coaching and advising General Managers
    • Planning, developing and implementing a strategy for meeting organizational performance plans 
    • Identifying growth opportunities and working collaboratively with Business Development
    • Building and maintaining strong business relationships with customer base 
    • Ensuring General Managers have significant customer relationships throughout their district 
    • Monitoring business results: ensuring the Area is meeting all contract responsibilities 
    • Ensuring the area has a solid business plan and budget 
    • Working with General Managers to make sure they know how to read relevant financial statements 
    • Tracking Area and location results, defining trends, and anticipating impacts 
    • Reviewing financial statements for the region, analyzing them, and developing action plans 
    • Identifying, tracking, and addressing customer trends 
    • Defining the behavior of competitors in the Area 
    • Understanding customer contracts and compliance
    • Developing well-formed strategies and tactics for contract negotiations 
    • Working with General Managers to make sure employee relations plans are in place and well executed 
    • Ensuring process, policy and initiative compliance; ensuring business tools are being used 
    • Reviewing talent management plans; ensuring that talent within the area is identified and developed 
    • Confirming General Managers have coaching plans and coaching notes for the members of the team 
    • Other duties assigned to meet the needs of the business
    • Conduct special projects as requested by the COO


    • Bachelor’s Degree preferred; with suitable experience managing a P&L 
    • 10 or more years of experience in an operations management role; 5 or more years in a senior manager role
    • Experience supporting multiple sites/branches/locations; ability to provide guidance and management from a remote location required
    • Proven leadership ability, industry-specific knowledge gained through experience
    • Strong negotiation skills and techniques
    • Desire to coach and mentor others
    • Financial acumen and knowledge of economic theory
    • Practical application of marketing and sales theory and principles
    • Comprehensive understanding of labor and employment practices law
    • Working knowledge of Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.) and accounting-based systems
    • Excellent verbal and written communication skills along with strong interpersonal skills
    • Strong analytical skills with an attention to detail
    • Creative, innovative, and flexible mindset
    • Ability to work independently or as part of a team
    • Well-developed time-management skills
    • Utmost professionalism, integrity, and confidentiality
    • Must have the ability to travel with-in the Area
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US is: $180k-$200k