Senior Program Manager

Santa Monica, CA
Marketing – Marketing
Full-time (exempt)
Ring’s Marketing Department is looking for a Project Management lead to execute a project management workflow from project intake to release of omni-channel assets. The successful candidate with work globally and cross-functionally across internal teams and external partners to guide the lifecycle of request to delivery. This is a hands-on role responsible for both the systems and executional work. This role will be the nexus of project information and the source of truth across workstreams.

Responsibilities

    • Owns the master marketing calendar and dashboards identifying current, upcoming, and paused work
    • Manages the project intake process and leads recurring stakeholder meetings to ensure projects are ready for kick-off
    • Alongside Marketing Dept. leadership, helps prioritizes requests and communicates overall project timing and considerations to stakeholders
    • Supervises and directly contributes to the scoping of projects - labor and expenses
    • Ensures smooth project kick off process with project/program manager and Ring team
    • Proactive resource management of Marketing Dept staff (Creative, Strategy, Production, etc..) at the day/week level and identification of staffing gaps that may require external resources
    • Collaborates with Go-to-Market/Product Marketing leads to manage timing of product launches and initiatives
    • Coordinates with project management contributors in other groups to ensure clear cross-functional communication
    • Directly manages programs/campaigns/projects as necessary
    • Works closely with global marketing stakeholders to align with US calendar, interests, and communication flow
    • Ensures deliverables and deadlines are communicated to all internal and external parties
    • Runs regular meetings to review project updates and consistently documents action items and takeaways
    • Works with appropriate parties to gain approvals
    • Drives decision-making process for risks
    • Seek out information in order to keep work moving smoothly in a start-up culture.
    • Works to continuously evolve and improve processes
    • Negotiation of vendor agreements, drafting of statements of work, and coordination between internal legal and finance groups

Basic Qualifications

    • 3+ years of project management leadership at an advertising agency or in-house marketing department
    • 6+ years of experience in a project management role at an advertising agency or an in-house marketing department
    • 6+ years experience in project management of work across at least three (3) of the following deliverable types - video, photography, print/OOH, radio, direct mail, digital display/rich media, email, website design, and experiential activations
    • 3+ years of experience managing outside vendors and agencies

Preferred Qualifications

    • Bachelor's Degree or equivalent professional experience
    • Process-driven, with an eye towards continually improving the work product as well as the day-to-day experience for the team
    • Strong understanding of the creative process and end-to-end contributors required to bring a creative idea to life
    • Desire to mentor both in and out of your discipline area
    • Ability to thrive in a briskly-paced start-up environment and work independently towards goals
    • Experience with project management applications and tools
    • Technical understanding of common creative file formats (photos, images, video, web, print, etc.)
About Ring
 
Ring's mission is to make neighborhoods safer by creating a Ring of Security around homes and communities with its suite of home security products and services. The Ring product line, along with the Ring Neighbors app, enable Ring to offer affordable, complete, proactive home and neighborhood security in a way no other company has before. In fact, two Newark, NJ neighborhoods saw an over 50 percent decrease in home break-ins after Ring Video Doorbells and Spotlight Cams were installed on 11% of homes in the communities from April-July 2018 when compared to the same time period in 2017. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.
 
Ring LLC is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.