Sr. Technical Program Manager

Santa Monica, CA
Product / Program / Project Management
Full-time
As a Senior Technical Program Manager within the Ring/Amazon Devices organization, you will be responsible for identifying, scoping, and delivering a large end to end project comprised of Ring’s Home Security products, cloud-services, mobile applications & web portals. You will engage with an experienced cross-disciplinary staff to conceive of and design innovative consumer products. You will be comfortable working across time zones and through ambiguity. You thrive through building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
 
The right candidate will possess proven program management skills, demonstrate experience leading medium to large products and projects. You are expected to be versatile and able to thrive in a dynamic, entrepreneurial environment. You are not hindered by managing competing priorities and are able to bring order to ambiguous scenarios. Maturity, high judgment, negotiation skills, ability to influence and leadership are essential to success in this role. You will be data-driven and analytical. You can clearly & effectively communicate (written as well as verbally) across the org and up to senior leadership.

You Will

    • Work with key stakeholders in executive teams, product management, and marketing teams to define strategy and requirements
    • Work with remote and multi-site teams to deliver supporting software and services in sync with launch timelines
    • Communicate regularly with senior management on status, risks, and change control
    • Create and maintain program information (risks, issues, resources, schedules, tasks, budgets)
    • Identify business and technical impacts of user requirements
    • Be expected to dive deep into the technical details of the program
    • Stand with & defend your convictions as well as accept others’ point of views when needed
    • Must be able & willing to travel internationally

Basic Qualifications

    • 7+ years of relevant work experience in technical program/project management in a consumer electronics environment
    • Bachelor’s degree in a technical discipline (EE, Computer Science, Computer Engineering, Software Engineering)
    • Experience with software development Life Cycle (Cloud and Services)
    • Experience with Embedded Software and Systems development
    • Experience defining projects, collecting requirements, coordinating efforts to scope, schedule and deploy new features sets
    • Experience analyzing cost/benefit of feature selection
    • Excellent written and verbal communication skills engaging technical and non-technical stakeholders

Preferred Qualifications

    • Master’s or advanced technical degree
    • Creative leader with superior analytical abilities
    • Strong problem solving and negotiation skills to earn trust and influence partners and teams
    • Fluency with Atlassian SCM Suite (Confluence/JIRA)
    • Prior history in productization and deployment of hardware products
    • Prior experience as a software developer is a plus
About Ring

Ring's mission is to reduce crime in neighborhoods and empower consumers by creating a Ring of Security around homes and communities with its suite of smart home security products: Ring Video Doorbell, Ring Video Doorbell Pro, Ring Stick Up Cam and the new Ring Floodlight Cam. With these security devices, Ring has created the neighborhood watch for the digital age and continues to keep homes around the world safe. For more information, visit www.ring.com . With Ring, you're always home.

Ring Inc. is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants with our regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ring Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.