Building Operator

Ottawa, ON
Property Management – Regional Operation - Ottawa /
Permanent, Full Time /
On-site
Who We Are
RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate.
 
We are proud to be recognized as one of Canada's Greenest Employers and a Greater Toronto's Top Employer. At RioCan, you can build a career with real impact and longevity. You get the stability and resources of an established company and the entrepreneurial and collaborative spirit of a start-up. Life at RioCan is dynamic and fast-paced. We know that great ideas can come from anywhere, and we empower our people to suggest and implement them. We value different voices and perspectives and appreciate that the unique backgrounds and identities we each bring to our jobs make the whole business stronger. 

POSITION OVERVIEW:
Located at our Donald Plaza location, this role is responsible for the day to day maintenance and operation of the site(s) to ensure clean and safe environment for tenants, customers, contractors and employees.

RESPONSIBILITIES:

    • Liaise with Tenants and Contractors and maintain positive relationships;
    • Conduct and document property inspections as required (including roof inspections);
    • Perform predictive and preventative maintenance on building structural elements and finishes, building equipment, HVAC systems and others as directed;
    • Ensure life safety systems are operating efficiently;
    • Identify and rectify any general maintenance issues;
    • Communicate and coordinate with contractors with obtaining quotes and ensuring work is sufficient;
    • Advise manager on any building inefficiencies;
    • Address tenant inquiries in regards to building maintenance;
    • Assist with seasonal building requirements;
    • Basic plumbing, carpentry, electrical and miscellaneous repairs on sites and at RioCan’s regional office;
    • Communicate and execute all work procedures set out by management;
    • Work with the PM team to create, acknowledge, complete, and close various work orders within the Building Engines environment;
    • Assist with the creation and management of purchase orders;
    • Respond to after hours emergency calls and priority work orders (on-call schedule is approximately 1 week per month or as schedules require);
    • Acts as a liaison for the Property Manager, Leasing, and Tenant Construction team by collecting site specific information (i.e. electrical service size, ceiling heights, drain size, etc.) and providing access to vacant suites;
    • Other duties / projects as required.

QUALIFICATIONS:

    • 3 - 5 years of previous relevant work experience;
    • Shift details: Predominantly weekdays from 9-5, however some occasional evening and weekend shifts may also be required;
    • Ability to fully participate in a rotating schedule for afterhours emergency response;
    • Proficiency with Microsoft Outlook, Teams, and software applications like Building Engines is required;
    • Previous maintenance experience preferably gained in a retail / commercial property environment;
    • BES I & II certificate preferred;
    • Customer service orientated with ability to field questions promptly and professionally;
    • Execute all work in a safe and professional manner and in compliance with Occupational Health and Safety Legislation guidelines and other applicable regulations;
    • Experience performing minor repairs, painting, drywall, electrical installations and plumbing;
    • Familiarity with safe work practices and construction standards;
    • Ability to prioritize and schedule all work to meet deadlines;
    • Basic computer skills with Microsoft Office knowledge;
    • G Level Driver’s License;
    • Fall Protection certification preferred.
Why join RioCan?

We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards and perquisites program is designed to fit and enrich your life physically, emotionally, financially, and socially. We offer eligible employees:
 
Work / Life Balance that prioritizes YOU. Enjoy a hybrid work model with flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.
 
Professional Growth and Development that includes a continuing education reimbursement, a mentorship and leadership development program, on-demand online learning, and cross-training opportunities.
 
An Extensive Health and Benefits Program that includes health and dental benefits for you and your family starting on day one, a healthcare spending account, an employee family and assistance program, virtual healthcare, and other resources.
 
A Comprehensive Retirement Program to help prepare our employees for the future. This includes matching employee contributions in a retirement savings plan, pension plan, and an employee unit purchase plan.
 
Additional Perks and Benefits that include paid time off, parental leave top-up, various employee discounts, employee referral and recognition programs, and opportunities to participate in community initiatives, committees, and social events throughout the year.
 
We are committed to creating a diverse and inclusive work environment where all employees are valued, included, and empowered to do their best work and bring great ideas. People are at the core of who we are, and we respect that they have taken all paths to get here. RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process, please let us know, and we will be happy to work with you to meet your needs.

You can visit us at www.riocan.com to learn more about who we are and what a career at RioCan can look like for you.