Systems and Communications Administrator
Bronx, NY /
All School Administration – Information Technology /
Riverdale Country School is a Pre-K through grade 12 independent school in New York City committed to empowering lifelong learners by developing minds, building character, and creating community in order to change our world for the good. Riverdale seeks to reflect the diversity of the New York metropolitan area in its students, faculty, and staff. Diversity, Equity, Inclusion, and Belonging (DEIB) is the foundational core of community-building that supports the school’s mission and empowers all community members to be their whole selves and thrive-- especially those who historically have been and continue to be marginalized because of their cultural, ethnic, racial, linguistic, national, gender, sexual, spiritual, or socioeconomic identities and their physical, mental, or emotional well-being. Riverdale enrolls about 1,200 students who collectively reside in 117 different zip codes. Approximately 44% of our student body identify as students of color.
We seek to employ people who engage in all aspects of work with a student-centered approach, an open mind, passion, and a willingness to support the greater community. At Riverdale we recognize that the work of DEIB is iterative and requires a consistent commitment. Ideal candidates display that commitment in their work and/or in their approach to teaching and learning.
The Systems and Communications Administrator is a member of our all-school technology team and reports to the Associate Director of Operational Technology. This full-time, 12-month position is available immediately.
The successful candidate is a team player, willing to pitch in to serve the overall needs of the school as necessary. They will be ambitious, creative, self-motivated, and thrive in a fast-paced, collaborative environment. There are many opportunities to interact with the community beyond these key responsibilities and we value those who wish to immerse themselves in our community.
Key responsibilities include:
- Phone systems and FiOS/analog accounts (Mitel / Verizon)
- Emergency communications (School Messenger / Ruvna)
- Emergency PA system (Valcom)
- Chromebook management + filtering (Google / GoGuardian)
- Printing (Papercut MF / HP printers / Sharp copiers)
- Security Camera system (exacq NVR / Axis cameras)
- Video conferencing (Zoom / Meet)
- SSO start pages (Okta / Clever) and SSO connections
- Rostering and software distribution/renewals (Clever / Adobe / etc.)
- Proactively monitoring all of the above services from on and off site
- Minimum 2 years experience managing similar systems in an enterprise or primary/secondary education environment
- Excellent communication, organizational, and project management skills, including the ability to follow through to completion on multiple simultaneous tasks or projects
- Excellent analytical and problem-solving skills, including a high degree of attention to detail
- Exceptional interpersonal skills and patience
- Desire to learn and to stay abreast of emerging technologies
$75,000 - $85,000 a year
The above is our expected salary range for this role.
General departmental responsibilities typically include level 1 support, staffing our help desk, and participating in teaching and training as appropriate. We seek a candidate with a strong appreciation for the role of technology in learning and as a foundational component of school operations. A desire to contribute positively to the collaborative culture of the department is essential. Though not a requirement, the ability to communicate in both English and Spanish is a plus. Riverdale actively seeks diversity in its employees.
If you have experience working with communications systems and critical operations, we hope to hear from you!
To apply for this position, please click on the red “Apply for this Job” button. Please submit a resume and cover letter. If there are pronouns we should use in potential future communications, we invite you to share that information with us. For information about this position and all open positions, please visit the Careers page of Riverdale’s website.
Benefits of Full Time Work at Riverdale Country School
Working at Riverdale Country School is a purposeful and meaningful career choice that comes with many benefits including:
Transportation: Shuttle service is available to/from the 242nd St / Broadway subway station. Limited stops are also available near transit hubs in Manhattan including the Metro North Harlem Station and subway lines – 1, 2, 3, 4, 5, 6, N, Q, R, A, B, C, and D. If there is need in the community, we can also run a shuttle from the Henry Hudson Parkway / 246th St bus stop which connects to the #7, #10, and Express Buses to/from Manhattan.
Professional Development: A generous professional-development budget provides for conferences, skills training, and onsite training in areas such as mindfulness, coaching, and diversity, equity, inclusion, and belonging.
Grants and Stipends: All employees are eligible for Frankel Fellow grants, known as “passion grants,” which pay for enrichment activities. More than 120 grants have been made to faculty and staff since the program started in 2014. Stipends are available for coaching, affinity group facilitation, advising clubs with significant out-of-school time, and chaperoning trips (including global trips!).
Sabbatical: Full time teaching faculty are eligible for a sabbatical after 10 years of employment.
Health Benefits: Riverdale offers and subsidizes health, dental, and vision insurance. In addition, the school offers a flexible spending account through which employees can use pre-tax dollars to pay for health-related expenses.
Retirement: Employees are eligible to join our Defined Contribution retirement plan through TIAA. The school contributes 7% of an employee's annual salary to their retirement account.
Vacation: Riverdale Country School has a generous time-off policy for staff in addition to vacations afforded by the school calendar.