Technology and Innovation - Tech Associate Director
Pune
Client Service – Technology and Innovation /
Full Time /
Hybrid
Riveron is a business advisory firm that partners with clients to elevate performance and expand possibilities across the transaction and business lifecycle. As part of our growing Technology Solutions practice, we are seeking a seasoned leader to drive and scale our technology delivery organization. This role focuses on enterprise platforms, systems integration, and cutting-edge technologies including cloud, AI, and automation.
Who You Are:
- Experienced Technology Leader: You have 10+ years of experience in enterprise technology project delivery, with at least 5 years in leadership roles. You have proven expertise in delivering complex projects across enterprise platforms such as Salesforce (Sales Cloud, Service Cloud), SAP, SAP Cloud, Workday, OneStream, and ITSM platforms (e.g., Jira, ServiceNow).
- Proven Integrator: You are well-versed in integration tools like Workato, MuleSoft, and Salesforce (platform automation), with hands-on experience in delivering scalable integrations and system automations across a range of enterprise systems.
- Client-Centric Problem Solver: You thrive in a client-facing role, adept at engaging with stakeholders at all levels and offering solutions that drive business results. Your strong communication skills allow you to articulate complex technical concepts to non-technical stakeholders.
- Leader and Mentor: You are passionate about building and leading high-performing teams. You excel in managing and mentoring multidisciplinary teams, guiding them to grow professionally while fostering a collaborative, results-driven culture.
- Strategic Thinker: You have a strategic mindset, understanding how technology solutions align with broader business goals. You bring an innovative approach to challenges and are always looking for ways to drive operational efficiencies and improve service offerings.
- Technologically Curious: You are constantly learning and staying ahead of industry trends in cloud technologies, AI, automation, and enterprise platforms, ensuring that you and your team are at the cutting edge of innovation.
What You’ll Do:
- Lead Technology Delivery: You will oversee the execution of enterprise technology initiatives across a variety of platforms, including Salesforce, SAP, SAP Cloud, Workday, OneStream, and AI-driven systems. You’ll ensure projects are delivered on time, within budget, and in line with client goals.
- Manage & Grow High-Performance Teams: You will build, lead, and manage cross-functional teams comprising CRM, ERP, EPM, integration, and AI professionals. You will foster an inclusive, high-performing culture and focus on mentorship, resource planning, and career development.
- Collaborate on Pre-Sales & GTM Initiatives: You’ll partner with sales and business development teams to support pre-sales activities like solution design, RFP responses, and technical estimations. Your role will also involve showcasing Riveron’s capabilities to prospective clients, particularly around Salesforce, SAP, Workday, and other enterprise platforms.
- Expand Practice Capabilities: You will be responsible for driving the growth of Riveron’s technology capabilities in key areas like CRM (Salesforce), ERP (SAP, Workday, NetSuite), integration, and AI. You’ll develop scalable methodologies and reusable tools to optimize delivery across these platforms.
- Build Strong Client Relationships: You will engage with both internal and external stakeholders, ensuring clear communication, alignment on objectives, and delivery of exceptional solutions that meet client needs. You’ll help expand Riveron’s market footprint through strong account management and client satisfaction.
- Drive Innovation & Process Improvement: You will remain on the cutting edge of emerging technologies and methodologies, applying new insights to enhance project delivery and improve internal processes. You’ll also drive innovation in AI and automation, helping clients achieve transformative results.
Required Qualifications and Experience:
- 10+ years in enterprise technology project delivery, with at least 5 years in a leadership role.
- Hands-on experience with Salesforce (Sales Cloud, Service Cloud), SAP, SAP Cloud, Workday, OneStream, and ITSM platforms such as Jira and ServiceNow.
- Expertise in integration tools like Workato, MuleSoft, and Salesforce platform automation.
- Experience in leading AI/automation projects and implementing data-driven solutions.
- Proven ability to manage global, cross-functional teams and deliver large-scale initiatives.
- Strong pre-sales, client relationship management, and stakeholder communication skills.
Key Skills & Tools:
- Enterprise Platforms: Salesforce (Sales Cloud, Service Cloud), SAP, SAP Cloud, Workday
- EPM & Financial Systems: OneStream
- Integration & Automation: Workato, MuleSoft, Salesforce Platform
- AI & Analytics: Artificial Intelligence (AI), Automation, Predictive Insights
- ITSM & Collaboration: Jira, ServiceNow, Confluence, MS Teams
- Methodologies: Agile delivery, SDLC governance, cross-platform program leadership
#LI-SH1
#yantra
About Riveron:
Riveron, a business advisory firm backed by Kohlberg & Company, has recently acquired Yantra.
At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office.
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Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
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