Technology Enablement - Salesforce Manager
United States
Client Service – Technology Enablement /
Full Time /
Remote
Riveron is looking for a Salesforce Manager focused on the Salesforce platform to join our Technology Enablement practice. The Salesforce Manager will work side-by-side with our consulting team members in leading client projects ranging from software selection, implementations, optimizations, integrations, and technical support. The successful candidate will demonstrate a proven successful implementation background and the desire to support business development and practice growth.
Who You Are:
- Bachelor’s degree, preferably in Accounting, Finance, or Management Information Systems (MIS)
- 5+ years of Salesforce implementation or optimization experience in client-facing role
- Leading multiple concurrent full-cycle Salesforce implementations including discovery sessions, project planning meetings, product demonstrations, and quality assurance
- One or more certification in Salesforce Admin, Salesforce CPQ Specialist, Sales Cloud Consultant, and Service Cloud Consultant
- Previous experience and ability to gather, document, and present business requirements and effectively implement a CRM solution with understanding of interdependencies with ERP, CRM, and PSA solutions
- Understanding of migration strategies, tools, and leading practices based on data attributes
- Experience managing offshore implementation team resources.
- Working knowledge and familiarity with Agile framework and execution; knowledge of Agile and other collaboration tools such as Atlassian Jira, Confluence, and Slack
- Entrepreneurial spirit and a solution-oriented mindset
- Ability to work in ever-changing, dynamic environment
- Ability to craft and deliver verbal, written, and oral messages and make recommendations to a variety of audiences, including client leadership and internal teams
- Desire to get involved in the Riveron culture and internal initiatives, including community service, training, interviewing, intramurals, and other social/networking activities
What You'll Do:
- Execute Projects
- Collaborate with delivery team members to develop effective Salesforce solutions for business and technical challenges
- Work directly with delivery team members and client stakeholders to develop business requirements and translate requirements into optimized Salesforce functionality
- Lead workshops to define implementation plans
- Lead implementation team(s) in executing solution implementations
- Ensure completion of tasks, milestones, and components including but not limited to functional specifications, design specifications, configurations, quality assurance, implementations, and project reviews for engagements
- Lead engagement quality assurance efforts to deliver a superior implementation
- Define integration requirements and collaborate with integration team(s) to interface third-party applications with Salesforce
- Facilitate client stakeholder alignment while providing guidance and salesforce expertise
- Support Business Development and Sales
- Lead pre-sales meetings with prospective clients to assess project level-of-effort and to assist in determining if Salesforce is the best fit for requirements presented
- Scope Salesforce modules and services required to assist clients in achieving objectives
- Create and review work plans and draft proposals
- Salesforce Practice Development
- Work with practice leadership to develop Salesforce-specific training, business development training and collateral such as case-studies and quals, and engagement materials/templates
- Support a Salesforce Partner Program development and strategy including partner track maturity framework
- Collaborate with practice leadership to develop and maintain a competency and delivery model framework
$100,000 - $180,000 a year
The expected pay range for this position is $100,000 to $180,000 (exclusive of bonus, equity, or benefits for which this role may be eligible). This range takes into account a variety of factors that are considered in making individual compensation decisions including but not limited to experience and training; skill sets; licensure and certifications; location and other business and organizational needs; and applicable laws.
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About Riveron:
At Riveron, you’ll collaborate with multi-disciplinary teams to deliver meaningful solutions to a variety of clients, work alongside experienced leaders who are invested in your growth, and be part of an inclusive and vibrant community of individuals who truly love what they do and who they do it with. Our entrepreneurial culture is rooted in a belief that every perspective is uniquely valuable, and that spirit has enabled our significant growth. Along with that growth comes opportunity – for more impactful work, enhanced flexibility, and progressive benefits that support healthy, prosperous lives in and out of work.
Riveron is a people-first business advisory firm that operates at the center of the latest business trends. We partner with our clients – ranging from large global multinational organizations to high growth private entities – to solve the dynamic and complex issues faced by modern finance organizations.
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Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
Fraud Alert
Please beware of fraudulent schemes or impersonations when going through the job application process. A Riveron employee will never recruit via text or extend unsolicited employment offers. Additionally, a Riveron employee will never ask you to exchange money or purchase anything as part of the recruiting process.
