IT Lead Warranty Management

Irvine, CA /
IT and Technology – IT Infrastructure and Enterprise Applications /
Full Time
This is what you’ll do:
·       Deliver IT solutions for Warranty management and Supplier recovery of the company in collaboration with respective functional and IT teams
·       Implement Warranty management and supplier recovery process areas.
·       Translate, synthesize, and translate business requirements to IT requirements and develop respective solutions.
·       Develop technical architectures for IT systems related to Warranty management (after sales) in alignment with the enterprise architecture principles & vision. Contribute to the development of broader enterprise architecture and vision
·       Develop and implement robust process business rules and principles including integration with supporting systems
·       Be accountable for delivery metrics and KPIs.
·       Build and lead a high performing team to deliver best in class IT solutions for warranty management and supplier recovery process areas.
·       Ensure compliance to key regulatory, security and organizational policies and procedures
·       Understand the Service process, warranty management and supplier recovery end to end, and design IT solutions to deliver business value.
             
THIS IS WHAT YOU’LL NEED:
·       Decision Quality – Making good and timely decisions that keep the organization progressing forward (“not just motion”)
·       Must have experience working in Agile team environment.
·       Bachelor’s degree in a related field is strongly desired
·       Strong business sense, with an ability to identify and deliver products and features.
·       Drives Results – Consistently achieves results, even under tough circumstances
·       Manages Conflict – Handles conflict situations effectively, with a win win mindset
·       Builds a high performing team.
·       Great oral and written communication skills; ability to communicate impactfully
·       Technical Acumen – Pursues continuous learning and application of technologies to achieve desired business, architectural, and productivity outcomes. Must have experience managing IT systems in service and aftermarket segment in automotive industry.
·       Strategic mindset – Able to think far enough into the future while ensuring near term execution is a glide path into the future vision.
 
This is where you’ll work:
Department: IT Infrastructure and Enterprise Applications
Location: Irvine, CA
 
Rivian description:
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 
 
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 
 
We operate development centers in Plymouth, MI, Irvine CA and San Jose, CA, and Surrey, England, as well as a manufacturing facility in Normal, Illinois. 
Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages.