Automotive UX Researcher

Palo Alto, CA /
Design and User Experience – Design and User Experience /
Full Time
The Automotive UX Researcher  is  Rivian’s  voice of the user. In this role you will use your understanding of  Rivian’s  target audience to conduct research studies and share informed recommendations. Your research will help shape the future of automotive experiences  for years to come.  
 
What you’ll do: 
Work with Designers, Product Managers,  Software  Engineers in a fast-paced, rapidly changing environment.  
Conduct research studies for software features then  synthesize findings and document them along with recommendations.  
Participate in competitor benchmarking 
Follow research roadmaps for different product lines 
Be an advocate for the customer 
 
What you need: 
Master’s degree in a Human-Computer Interaction related field 
Experience utilizing various research methods including but not limited to usability studies, focus groups, rapid contextual inquiry, and surveys.  
Relevant product research experience, either in an end-to-end, usability, or generative setting ideally around Automotive Infotainment 
Work on automotive infotainment, web and mobile apps  
Solid understanding of metrics such as SUS and NPS 
Passionate about the automotive and transportation industry.  
 
Preferred Qualifications: 
Relevant work experience within User Experience, Human-Computer Interaction, applied research setting, and/or product research and development.  
Automotive industry experience 
Experience planning and executing on-road tests of vehicle infotainment systems including logistics 
An understanding of NHTSA and international equivalent guidelines for driver distraction. 
 
Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages. 
Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages.