Senior Product Manager, Scheduling Service

Palo Alto, CA /
Strategy – Digital Commerce /
Full Time
The Digital Commerce Team is responsible for the end-to-end implementation of the digital experience outside the vehicle (e.g. vehicle configurator, payment gateway, vehicle delivery management, service scheduling) across web, mobile app  and in-store. To that end, we are developing a world-class commerce platform that will make learning about and purchasing electric adventure vehicles intuitive, seamless and fun. Our Core Services squad will build all the back-end services to enable the digital products that comprise the journey of the customer ranging from pre-order to post-order. We are looking for a Sr Product Manager, Scheduling Services, who will focus on developing our scheduling and resource management services that power many aspects of the commercial operation. 
 
THIS IS WHAT YOU’LL DO: 

- Research and understand all the end uses for a scheduling system at Rivian, including
events, test drives, deliveries and service appointments.  
- Own the roadmap for the platform capabilities in coordination with other product managers,
program managers and business stakeholders.   
- Develop front and back end interfaces as needed. 
- Build deep relationships with engineers and work quickly to establish working relationships
from sr leadership down to individual contributors. 
- Work with Product, Engineering and Commerce leadership to make buy vs build decisions 

 
THIS IS WHAT YOU’LL NEED: 
- 3+ years of strong product management experience developing core business software from
the ground up 
- A background in working with development teams through periods of rapid growth and scale,
understanding the big picture and the importance of investing in the core technical
foundation 
- Have depth and breadth of knowledge across multiple software engineering disciplines:
restful services, data modeling, distributed design orchestration and API’s 
- Experience working with teams who use following models: DevOps, service ownership and
CI/CD 

RIVIAN DESCRIPTION: 
We Are Rivian 
Rivian is building a new kind of car company. Starting from a clean sheet has allowed us to learn from and leverage what’s been done in the past while giving us the freedom to reimagine mobility from the ground up. Our vehicles and technology are designed and engineered to challenge what’s possible and to inspire people to explore the world in new ways. 
 
We believe in the power of adventure. While a vehicle can’t make someone adventurous, it can nurture that fundamental desire in each of us to go places we’ve never been and do things we’ve never done — thoughtfully and sustainably. Science and invention depend on our innate curiosity and desire to explore the unknown. 
 
Our development centers are located in Plymouth, MI, San Jose, CA, Irvine, CA and Surrey, England. In addition to these four locations, we have a modern manufacturing facility in Normal, IL and will begin production of our R1T and R1S in 2020.  
 
The Adventure Is Just Beginning 
Doing something different is never easy. It requires courage, optimism and grit. Core to delivering on our vision is building a team of curious individuals, determined to make a positive impact on the world. This means challenging ourselves, stretching beyond the bounds of conventional thinking, reframing old problems, seeking new solutions and operating comfortably in a space of uncertainty.  
 
Our team has a diverse set of backgrounds— but at heart, we are adventurers on a mission to move the world in a new direction. We’re currently looking for thinkers and doers with a strong sense of adventure to join us on this journey.  
Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages.