Quality Engineer- Customer Quality

Irvine, CA /
Quality – Quality /
Full Time
This is what you’ll do:
 ·Responsible for delivery of R1 program deliverables and vehicle level customer excellence targets
·Prioritize and drive cross-functional process and product improvement actions to deliver quality KPI’s
·Program lifecycle warranty return issue management and prioritization for problem solving
·Analyze quality (warranty, customer satisfaction) data and report investigation results
·Liaison between Rivian teams (Service, Manufacturing, Engineering, Reliability) to lead continuous quality improvements
·Lead workstreams necessary to meet both internal and external quality objectives
This is what you’ll need:
·Bachelor’s in Engineering, Masters preferred
·3+ years minimum relevant Quality experience
·Black Belt, CQE or equivalent certification desired
·Strong problem-solving capability with demonstrated leadership in driving quality improvements
·Knowledge of management/planning tools, quality tools, preventive and corrective actions
·Understanding of quality systems, methods, tools, standards, customer expectations
·Basic understanding of audit processes (planning, preparation, execution, reporting results, and follow-up)
·Knowledge of AIAG (DFMEA, PFMEA) and related tools
·Willingness to work in a strong cross-functional and collaborative environment 
This is where you’ll work:
Department: Quality
Location: Irvine, CA
Rivian description:
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 
We operate development centers in Plymouth, MI, Irvine and San Jose, CA, and Surrey, England, as well as a manufacturing facility in Normal, Illinois. 
Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages.