Supply Chain Operation Manager
Shanghai
Operations /
Full-Time /
On-site
RIVR is a Swiss robotics company pioneering Physical AI and robotic solutions to revolutionize last-mile delivery, giving 1 human the power of 1000. Through the combination of artificial neural networks and innovative robot designs with wheels and legs, RIVR aims to enhance efficiency, sustainability, and scalability in last-mile delivery. Founded as Swiss-Mile, the company rebranded to RIVR in 2025 to better reflect its mission of driving the future of intelligent robotics.
Job Description
As our Supply Chain Operations Manager, you will join our growing team in Shanghai to build and manage our supplier network and ensure quality and efficiency. This is a hybrid role for a professional with a background in both Supplier Quality Engineering (SQE) and Supply Chain Management. As a key member of our team, you will be responsible for creating and auditing our supplier pool, managing supply chain operations from a supplier quality perspective, and leading strategic projects with external partners in the Asia-Pacific region.
What you’ll be doing
- Supplier Management: Source, audit, and nominate suppliers for robotic components (e.g., die casting, injection molding, batteries, sensors, domain controllers), providing risk assessments for decision-makers.
- Supplier Quality: Monitor nominated suppliers' quality records using established quality management tools and push for the enhancement or implementation of new quality control methods.
- Operational Leadership: Establish daily workflows, define deliverables, and integrate the team's needs into our ERP and PLM systems.
- Problem-Solving & Collaboration: Lead problem-solving efforts with suppliers to resolve issues that arise from prototyping to volume production. Work collaboratively to troubleshoot, identify process improvements, and scale production capabilities.
- Strategic Projects: Lead strategic projects with external partners, coordinating internal and external resources to ensure project success.
What you must have
- Bachelor's degree or higher in an Engineering or Financial field.
- At least 8 years of experience in volume production projects within the automotive, bike/e-bike, consumer electronics, or logistics sectors.
- Proven experience bringing at least three products from the concept phase to volume production.
- Global project experience, including collaboration with international clients or suppliers (preferably in Western countries or the Middle East).
- In-depth knowledge of international quality standards and tools: IATF 16949, APQP, PPAP, FMEA, MSA, SPC, and 8D analytical methodologies.
- A highly proactive, solutions-oriented mindset with a strong will to get things done in challenging and resource-limited situations.
- Basic proficiency in written and spoken English.
Get some bonus points
- Experience with autonomous delivery vehicles (Vans/Trucks/AGVs).
- Experience in the logistics sector.
- Working experience in a startup company, especially in the early stages.
- Experience with equipment or production line automation projects.
RIVR is committed to building a diverse and inclusive team that values every perspective. If you’re passionate about driving innovation in robotics and creating meaningful impact, we encourage you to apply and bring your unique self to our team.
We believe the best work is done when collaborating and therefore require in-person presence in our office locations.
