Forward Deployed Machine Learning Engineer

San Francisco Bay Area /
Engineering /

Robust Intelligence's mission is to eliminate AI Risk. As we transition into a world that is adopting AI into automated decision processes, we inherit a great deal of risk. Data drift, misclassified data, prediction biases, and adversarial input easily distort AI outputs and can have detrimental effects. Our flagship product is built to be integrated with existing AI systems and eliminate these risks.

Advancing the state of AI is a collaborative process that requires unusually varied skills and perspectives. To that end, we have built a multidisciplinary team with increasingly diverse backgrounds. Together, we're building the future of secure, trustworthy AI.

Forward Deployed Machine Learning Engineer (FDMLE) is a customer-facing machine learning engineer responsible for demonstrating to existing and prospective customers how Robust Intelligence's solution (RIME) can address the challenges they have with machine learning models in development and in production. FDMLE is a highly visible technical and product expert in the customer engagement journey. In addition to the direct technical interactions with our customers, FDMLEs are the primary driver for the internal development of our machine learning technology based on customer feedback. FDMLEs will partner closely with the Founders, the MLEs, the GTM team (Sales and Customer Success) and the Product Management. 

What you will do

    • Serve as the machine learning technical lead for customers through their entire engagement journey
    • Work with the ML and product team to develop impactful technologies to critical customer feedback and pain points
    • Demonstrate to prospects how RIME can best address their data science use cases and technical requirements
    • Demonstrate to existing customers ways in which they can get more value out of RIME

What excites us

    • Customer-facing experience and a strong sense of customer empathy
    • Prior experience developing applied machine learning technologies and products
    • Foundational background in machine learning methods and algorithmic thinking
    • Ability to explain our technical product and complex data science concepts to prospective customers
    • Strong communications skills with a confident and proactive approach to customer management
What we offer:

We offer the opportunity to make a significant contribution to shaping the future of AI. This opportunity is a collaborative effort between impossibly talented individuals who share a passion for this mission. Our biggest asset is inclusion as we believe that building a diverse community is the key to succeeding on our mission. In addition to the goal and environment we offer:

- Competitive salary, and company ownership through equity
- Market-leading health, dental, and vision insurance for employees and dependents
- Flexible Time Off Policy and Paid Parental/Family Leave
- Education reimbursement program for Individual Learning
- 401(k) Retirement plan
- Commuter benefits
- Immigration sponsorship - H1B and Green Card
- Company lunches, dinners, and kitchens stocked with snacks and drinks
- On-site gym and wellness program