AI Sales Engineer

San Francisco Bay Area /
Sales /
Full-time
Vision

Robust Intelligence's mission is to eliminate AI Risk. As we transition into a world that is adopting AI into automated decision processes, we inherit a great deal of risk. Data drift, misclassified data, prediction biases, and adversarial input easily distort AI outputs and can have detrimental effects. Our flagship product is built to be integrated with existing AI systems and eliminate these risks.

Advancing the state of AI is a collaborative process that requires unusually varied skills and perspectives. To that end, we have built a multidisciplinary team with increasingly diverse backgrounds. Together, we're building the future of secure, trustworthy AI.

The Sales Engineer is responsible for demonstrating to prospective customers how Robust Intelligence's solution (RIME) will address their business needs. Sales Engineers will partner closely with the Founders, Customer Success, Product Management and Engineering. The Sales Engineer is a highly visible technical and product expert in the pre-sales process, and a primary driver for internal advancement of customer requirements.

You’ll work closely with our Sales team as the technical lead during the pre-sales process. You will be responsible for proactively pushing deals forward by overcoming technical objections and building solutions around RIME. You will ensure a successful transition to the post-sale stage of the customer lifecycle and partner with Growth to drive adoption of new products by existing customers. Our buyers are data science and machine learning teams. You will be expected to be knowledgeable about the AI ecosystem and quickly have a deep understanding of how these teams develop and deploy AI models.

Responsibilities

    • Serve as the technical lead for prospective customers throughout the sales process
    • Demonstrate to prospects how RIME can best address their data science use cases and technical requirements. Specifically, to design solutions and share best practices throughout the sales process.
    • Work with our engineering and product teams to translate prospect feedback into meaningful product insights

Requirements

    • Customer-facing experience and a strong sense of customer empathy
    • Ability to explain our technical product and complex data science concepts to prospective customers
    • Strong communications skills with a confident and proactive approach to customer management
What we offer:

We offer the opportunity to make a significant contribution to shaping the future of AI. This opportunity is a collaborative effort between impossibly talented individuals who share a passion for this mission. Our biggest asset is inclusion as we believe that building a diverse community is the key to succeeding on our mission. In addition to the goal and environment we offer:

- Competitive salary, and company ownership through equity
- Market-leading health, dental, and vision insurance for employees and dependents
- Flexible Time Off Policy and Paid Parental/Family Leave
- Education reimbursement program for Individual Learning
- 401(k) Retirement plan
- Commuter benefits
- Immigration sponsorship - H1B and Green Card
- Company lunches, dinners, and kitchens stocked with snacks and drinks
- On-site gym and wellness program