Office Assistant
Milwaukee, WI
School Support – Operational Support /
On-site
Rocketship is hiring for the position of Front Office Assistant and will work under the direction of the Office Manager. The Front Office Assistant is the first point of contact for parents and students when they come to school, as well as a resource to the school community. The Front Office Assistant should always exhibit professionalism, treat people with respect, and be firm but compassionate in how they address the day-to-day challenges of a rigorous and purposeful school.
Essential Functions
- Enrollment, Student Information, and Attendance:
- Build strong working relationships with parents, families and staff
- Maintain complete and current student cumulative files
- Manage the Attendance process including contacting absent parents on a daily basis
- Administer Independent Study process for students with planned absences
- Collect doctor's notes and excused absence notes from parents for absentee documentation
- Work with current parents to solve problems and prevent student attrition
- Health, Safety and Discipline:
- Maintain emergency medical and contact information for all students
- Maintain complete and current immunization records for all students
- Administer basic first aid, distribute medication, maintain injury reports
- Be knowledgeable of all content in school safety binder, including emergency procedures
- Report all injuries and other school incidents to Human Resources
- Supervise students sent to the office for discipline and health reasons
- Administrative:
- Perform general clerical duties including answering phones, taking and distributing messages, sorting mail, translate documents and prepare general correspondence
- Provide support to the leadership team and teachers as necessary
- Use automated telephone system to send out school information as necessary
- Act as an interpreter, when necessary, in whole-school functions and smaller meetings
- Collect lunch, uniform sales money from parents and provide receipts for payments
Required Qualifications
- Excellent written and oral communication skills
- Knowledge and cultural competence of the local student and parent community
- Highly developed interpersonal skills using tact, patience, and courtesy
- Effectively prioritize and juggle multiple concurrent projects
- Comfort in a start-up environment and ability to work independently with minimal direction
- Ability to use a variety of software programs and quickly learn new ones
- Managerial skills preferred
- Preferred: Fluent in Spanish
- Other duties as assigned
