Director of Product Management

Seattle
Product
Full-time
Who we are:

Rover.com connects pet parents with the nation’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.

We're headquartered in downtown Seattle. We're an agile, fast-growing startup, and our leadership comes from some of the country's most respected tech companies. Our Senior Leadership team has been recognized by Forbes, Seattle Business, and Geekwire. For the past three years we have been nominated as one of Seattle's "Best Places to Work" by Seattle Business Magazine, and celebrated awards in 2016 and 2017 by Seattle Met magazine and the Puget Sound Business Journal. We're also the recipient of World’s Most Dog-Friendly Offices in 2016 byInc.com. Needless to say (but we're going to say it anyway)—we love dogs, and we wouldn't dream of going to work without them by our sides.

Who we’re looking for:

The Director of Product of the core business is a crucial role on the growing Rover Team!  In this role, you are Rover’s strategic leader for the product experience for our sitters and pet owners. You will be responsible for defining strategy and goals with a focus on optimizing customer LTV, and making sure that Rover hits those goals.  

The ideal candidate for this role is an experienced product leader with prior experience operating in an online marketplace. You will be responsible for leading a team of product managers who work closely with stakeholders to identify and prioritize business opportunities at both strategic and tactical levels.  You will be an internal leader on the needs, pain points, and opportunities for the users of our product, and set the prioritization direction for the team.

Qualified candidates will need proven experience across four key themes:

    • Strategy formulation:  Experience working at a senior level to devise business and product strategy
    • Data and analytics: Deep expertise working with data analytics and financial planning and analysis
    • People leadership: Experience managing individuals and managers
    • User centricity:  Experience building great online experiences for users, focused on mobile

Why we’ll hire you:

    • You have a demonstrated track record of servant leadership. You care deeply about your people, and their careers
    • You’re a deeply analytical thinker who is passionate about finding structure in data, and using data to drive real value to the end user (and thus the business)
    • You are passionate about our core business. You will instinctively dig into every aspect of what it means to be a dog sitter and a dog owner on the Rover platform
    • You anticipate challenges before they arise and communicate consistently and clearly
    • You can go get the data you need with and can whip it into an insightful story with no help and can leverage the data to make decisions
    • You’re biased toward action, a great collaborator, and master disambiguator/ simplifier
    • You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away
    • Above all, you seek the truth.  You know your market, customers and competition better than anyone, and you excel at integrating this information into your strategies
    • You have a true passion for Rover’s mission and values

Qualifications:

    • 8+ years of Product management experience in the tech industry
    • 5+ years leading teams, ideally of product or technical product managers
    • Passion for measuring and driving customer engagement and retention
    • Excellent organizational and analytical skills with strong technical abilities
    • Very comfortable with SQL, Google Analytics, Tableau or other data visualization tools
    • BS/MS/MBA in Business, Computer Science, Mathematics, Economics or a related technical field or equivalent practical experience
    • Experience bringing thoughtful and successful product solutions to market
    • Experience leading teams through challenging prioritization decisions, creating clear and transparent frameworks that lead to well defined roadmaps
    • Proven ability to motivate teams to produce quality results within challenging timeframes and ongoing change

Benefits of Working at Rover.com:

    • Competitive compensation
    • 401k
    • Stock options
    • 4 weeks paid time off
    • Competitive benefits package, including medical, dental, and vision insurance
    • Commuter benefits
    • Bring your dog to work (and unlimited puppy time)
    • Doggy benefits, including $1000 toward adopting your first dog
    • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs)
    • Free catered lunches semi-monthly
    • Regular team activities, including happy hours, snow tubing, game nights, and more
    • 50 free dog walks a year
Rover embraces diversity and opposes discrimination. This position is based at Rover HQ in Downtown Seattle. Candidates must be eligible to work in the US.