Email Marketing Specialist

Who we are: connects pet parents with the world’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, doggy day care, and grooming. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.

Our global headquarters are in downtown Seattle, Washington in the United States, working closely with our office in Spokane, Washington, and our European offices in Berlin, London, and Barcelona. Our pioneering approach to people and pups alike landed us on the list of World's Most Innovative Companies in 2016 by Fast Company. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. We've been named among Seattle's 'Best Places to Work' in Seattle Business Magazine and the Puget Sound Business Journal for three years running. Needless to say (but we're going to say it anyway)—we love dogs, and we wouldn't dream of going to work without them by our sides.

Who we’re looking for:

Rover is seeking an Email Marketing Specialist to join our Owner Email Marketing team.  You will own day-to-day email intake, production, and execution of ad hoc, triggered and transactional campaigns- a key element in the success of our Owner CRM. This role is perfect for an email producer or a marketing specialist with a desire to grow their skills as an email marketer.

As a member of our team, you’ll feel ownership over our mission to make sure the Rover owner community feels valued, engaged and informed . You aren't intimidated by juggling multiple projects and have a sharp attention to detail; nothing slips through the cracks on your watch. You are an adept problem solver and cross functional communicator. You enjoy working with an energetic and goal-oriented team, and are constantly seeking opportunities to learn and hone your marketing skills.

Your Responsibilities:

    • Building, targeting, QA, and deploying ad hoc, lifecycle, and transactional emails
    • Advocating for and implementing best practices-- creating best in class emails and maintaining impeccable deliverability
    • Making updates to existing transactional and triggered emails
    • Fielding incoming one off requests from other teams and managing tactics for various email projects
    • Fielding and executing research requests
    • Maintaining email reporting and tracking progress against team metrics
    • Creating new automated email programs, automating imports of new data, creating email logic and dynamic content, and building programs

Your Qualifications:

    • 1-2 years marketing experience (email marketing experience is preferred)
    • Track record of deploying error-free marketing campaigns
    • Strong understanding of current email trends and best practices
    • Strong understanding of deliverability best practices
    • Organized, effective project management skills, with the ability to effectively manage time and prioritize deadlines
    • Detail oriented
    • Self starter
    • Excellent partner and collaborator
    • Track record of creating and implementing efficiencies in your programs
    • College degree or equivalent

Your Bonus Skills:

    • SQL
    • HTML/CSS
    • Experience executing emails within a large ESP (Responsys preferred)

Benefits of Working at

    • Competitive compensation
    • 401k
    • Stock options
    • 4 weeks paid time off
    • Competitive benefits package, including medical, dental, and vision insurance
    • Commuter benefits
    • Bring your dog to work (and unlimited puppy time)
    • Doggy benefits, including $1000 toward adopting your first dog
    • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs)
    • Free catered lunches semi-monthly
    • Regular team activities, including happy hours, snow tubing, game nights, and more
    • 50 free dog walks a year (Seattle only - for now!)