Product Manager, Payments

Seattle /
Product – Product Management /
Full-time
Who we are: 
Want to make an impact? Join our pack and come work (and play!) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, London, San Antonio, Spokane and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. 

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

What we’re looking for: 

We are hiring a versatile Product Manager to join our core product organization. The product team is the beating heart of Rover: building and maintaining the systems and tools that our customers and employees use every day. We are accountable for the scalability, sustainability, and profitability of Rover as a business, and for leading the transition from a scrappy startup to a grown-up company.  This role will specifically focus on payments, financial reporting, and related infrastructure. You will need to ensure that all the money goes to all the right places, that Rover can prove it, and that bad actors can’t get to it. You will partner with Engineering, Analytics, Operations, and Finance to prioritize, execute, and test features, tools, and partnerships to increase reliability and customer satisfaction with Rover payments.

This role will focus on three things: 

1.Improving payments technology (build and/or buy), and iterating on policy to better serve customer needs.
2. Supporting financial reporting infrastructure.
3. Leading cross-functional anti-fraud initiatives.

Qualifications:

    • 2-3+ years of Product Management experience.
    • Strong analytical skills including proficiency in SQL and Excel / Google Sheets
    • Experience planning and executing market research (market sizing, survey design, customer interviews, competitive analysis, etc.)
    • Experience developing Internet products and technologies; startup experience preferred.
    • BS/MS in Computer Science, Mathematics, Economics or a related technical field or equivalent practical experience.

Bonus Skills:

    • Understanding of financial and/or accounting concepts and practices.
    • Familiarity with industry standards and practices in fraud prevention and/or compliance.

Why we’ll hire you:

    • You raise the bar on communication: from product requirement documents to cross-functional project plans; your stakeholders are crystal clear about context, deliverables, and timelines.
    • You never hesitate to roll up your sleeves and get your hands dirty. When others fall away, you persevere.
    • You are a cross-functional powerhouse: you collaborate as well with marketers and designers as you do with data scientists and engineers.
    • When considering a new product space, you know your market, customers, and competition better than anyone. You excel at integrating this information into your strategy.
    • You have a very strong bias toward action: although you possess the analytical capabilities to dive deep, you know when the data is good enough to inform next steps, then you go execute.
    • You have a true passion for Rover’s mission and values.

Benefits of working at Rover:

    • Competitive compensation
    • 401k
    • Company equity
    • Flexible PTO
    • Competitive benefits package, including medical, dental, and vision insurance
    • Commuter benefits
    • Bring your dog to work (and unlimited puppy time)
    • Doggy benefits, including $1000 toward adopting your first dog
    • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly
    • Regular team activities, including happy hours, snow tubing, game nights, and more (performed virtually and in-person)


Rover is an equal opportunity employer committed to promoting a diverse, inclusive and inventive environment with the best employees. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances.

We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.