Business Analyst - Preventative
Trust & Safety
Who we are:
Rover.com connects pet parents with the world’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.
Our global headquarters is in downtown Seattle, Washington in the United States, working closely with our offices in Spokane, Washington, and our European offices in Berlin, London, and Barcelona. Our pioneering approach to people and pups alike landed us on the list of World's Most Innovative Companies in 2016 by Fast Company. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. We've been named among Seattle's 'Best Places to Work' in Seattle Business Magazine and the Puget Sound Business Journal for three years running. Needless to say (but we're going to say it anyway)—we love dogs, and we wouldn't dream of going to work without them by our sides.
Who we're looking for:
The Safety & Enforcement - Preventative team is focused on identifying and implementing solutions to prevent financial risk and safety incidents without negatively impacting user experience. As Business Analysts - Preventative, your responsibility is to identify and quantify key safety, fraud and operational solutions. You’ll dig deep and model huge data sets of customer, sitter, and market-level data, then emerge with clear business narratives and recommendations. You'll be responsible for providing analytical support to a team of Project Managers, delivering insights that will drive risk mitigation strategies.
Your toolset includes:
- SQL and Advanced Excel
- Python, R, and/or SPSS a plus
- Tableau, Periscope, Looker, or similar data visualization tools
- Fundamentals of hypothesis testing: experiment design, data sufficiency and statistical power, A/B testing, understanding of meta-significance, etc
- BS/MS in a business or quantitative field: Economics, Business, Math, Statistics - the main thing is you have learned how to think analytically.
- SQL and Advanced Excel
- Fundamentals of hypothesis testing: experiment design, data sufficiency and statistical power, A/B testing, understanding of meta-significance, etc.
- 2+ years experience working cross-functionally with real-world, complex datasets
- Excellent verbal and written communication skills. Specifically, you know how to present analytical results to business stakeholders and executives in a useful, concise, and actionable way
- Experience working with data infrastructure / engineering teams to assist with recommendations for organizing data into performant tables
- You are scary good with data. You look at charts, furrow your eyebrows, and observe that something doesn’t seem quite right. Others see trends; you see outliers
Benefits of Working at Rover.com:
- Competitive compensation
- Stock options
- 4 weeks paid time off
- Competitive benefits package, including medical, dental, and vision insurance
- Commuter benefits
- Bring your dog to work (and unlimited puppy time)
- Doggy benefits, including $1000 toward adopting your first dog
- Stocked fridges, coffee, soda, and lots of treats (for humans and dogs)
- Free catered lunches semi-monthly
- Regular team activities, including happy hours, snow tubing, game nights, and more
- 50 free dog walks a year (Seattle only - for now!)
This position is based at Rover HQ in Downtown Seattle. Competitive salary & benefits depending on experience. Candidates must be eligible to work in the US.