San Jose, CA /
Operations – Paramedic /
Full-Time & Part-Time
A trusted partner to multiple large healthcare systems and event venues, Royal Ambulance is excited to launch our paramedic ALS program. This new program seeks to recruit experienced paramedics who are customer oriented, friendly, and clinically driven. We are seeking paramedics who can not only act as sound ambulance based clinicians but also help us build and grow our ALS service line which may include expansion into Critical Care Paramedic services. This position will be heavily involved with special events.
Objective of the Position:
Paramedics are accountable for responding to all assigned emergency and non-emergency calls in the most appropriate, efficient, and professional manner, providing the highest standards of patient care while maintaining a safe and hazard-free environment. The Paramedic contributes to overall patient care in the areas of patient assessment, treatment, packaging, and transport. Paramedics in this position will spend a considerable amount of their time focused on special events standby work.
Responsibilities (include but not limited to):
-Prompt and regular attendance at work.
-Provide quality patient care utilizing thorough knowledge and appropriate administration of paramedic standards of care.
-Provides basic and advanced life support to patients in accordance with County EMS Agency protocols, Royal Ambulance SOPs, and in the best interest of the patient.
-Assess and treat with appropriate techniques (resources and equipment), and medical situation while maintaining the highest standard of patient care and professionalism according to current company standards.
-Must maintain neat and professional appearance at all times in accordance with Standard Operating Procedures (SOP).
-Maintain the ambulance and equipment in a clean, organized, and response-ready mode.
-Complete all patient care reports in a timely and accurate fashion as required by Santa Clara County EMS for each response with appropriate and complete patient care documentation and billing information.
-Responsible for adhering to all policies and procedures provided in the Standard Operating Procedures (SOP), Medical Operations Manual, and Code of Conduct.
-Responsible for maintaining current state and county certifications.
-Maintain composure and tact in stressful situations.
-Must communicate effectively in writing, verbally, and through radio and telephone communications.
-Must possess the ability to demonstrate compassion and a sincere dedication to patient needs, concerns and information confidentiality.
-Must attend all Continuing Medical Education (CME) courses on a monthly basis.
-Develop and maintain relationships with the medical community.
-This includes interaction with referring and receiving physicians, hospitals, ERs, critical care units, cardiac cath labs, nurses, EMS, fire personal as well as local, regional and state authorities
-Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act (HIPAA).
-Participate in company wide events and meetings
-Demonstrate and support Royal’s Mission, Values and Quality Standards
-Performs other such duties as may be required.
-Must be 21 Years of Age (for insurance purposes)
-Current California Paramedic Certification
-Santa Clara County System Badge (or ability to obtain)
-California Class C Driver’s License
-Ambulance Driver’s License
-AHA BLS Certification
-International Trauma Life Support ITLS) Certification
-Advanced Cardiac Life Support (ACLS) Certification
-PALS/ PEPP Certification
-TB Test and Immunizations (HepB, MMR, DTap, Varicella)
The employee is required to sit; climb or balance; step, stoop, kneel, or crouch. The employee must frequently lift and/or carry up to 125 pounds and occasionally lift and/or carry up to 200 pounds. Specific vision abilities required by this job include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Occupational Safety Risk for Infection Control:
Risk to exposure from blood borne pathogens – 3 High Risk.
$45 - $58 an hour
About Royal Ambulance:
Royal Ambulance is the leader in healthcare transportation & patient navigation services in Alameda County, Contra Costa County, Santa Clara County, Santa Cruz County, San Francisco, and San Mateo County. Since 2006, we’ve grown from 2 ambulances and 10 employees to over 100 ambulances and 600+ team members. We are known for our our amazing work culture, awarded one of the Top 50 Inspiring Workplaces 2022 and Glassdoor's Top 50 Best Places to Work in the US, Inc Magazine’s Fastest Growing Private Companies, and Modern Healthcare’s “Best Places to Work”.
As we continue to grow, we remain focused on maintaining our culture of professional and personal development, supportive team vibes, and a first-class team member experience. Join us and be a part of this exciting growth opportunity while surrounding yourself with other like-minded individuals, who encourage and inspire one another along their path in EMS and Healthcare.
At Royal we firmly believe it's not just about the destination, it's about the journey! It's about who you become along the way, the people you meet, the connections you make and the experiences that you have that shape the kind of healthcare professional you become.
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-The intent of this job posting is to provide a representative summary of the major duties, responsibilities and essential functions performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.
-Royal Ambulance is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status