Corporate Travel Coordinator
Houston - Chasewood
Central – Logistics
RPS North America provides engineering, environmental, and scientific advice across the US and Canada. We offer a comprehensive range of consulting services and technology solutions to support our clients in all sectors of the economy. We serve as the North American platform of RPS Group, one of the world's preeminent consultancies.
Prior international travel experience
Prior Concur travel experience preferred
Knowledge of travel risk assessments
Strong knowledge of international geography
Experience with marine/offshore fares
Excellent Customer Service Skills
Ability to Multi-Task
Knowledge of passport/visa and multinational immigration regulations a plus
rotating on call night and weekend shifts
Skills and Specifications
Demonstrates attention to detail. Identifies and resolves problems in a timely manner.
Pursues training and development opportunities and strives to continuously build knowledge and skills.
Responds promptly to customer needs.
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
Able to read and interpret written information.
Demonstrates accuracy and thoroughness.
Shows respect and sensitivity for cultural differences.
Works with integrity and ethically.
Follows policies and procedures.
Is consistently at work and on time.
Includes appropriate people in decision-making process.
Reacts well under pressure.
Applies feedback to improve performance.
Ability to read and interpret documents such as travel rules, operating instructions, and procedure manuals.
Ability to apply common sense understanding to carry out detailed but involved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
High school diploma or general education degree (GED); or two or more years related experience and/or training; or equivalent combination of education and experience.
Understanding of Government travel requirements, visas, passports.
Understanding of contract fares, city fares and international routing.
Experience working with a high volume of phone calls and emails.
Proficient with city, airline, hotel and car rental codes.
Proficient with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
Ability to concentrate and pay close attention to detail.
Strong organizational skills.
Ability to consistently deliver excellent customer service, internally and externally.
Ability to manage multiple priorities simultaneously and complete tasks with minimal supervision.
Willingness to demonstrate professional conduct always.
Excellent computer and typing skills, which includes the ability to navigate between programs quickly by using shortcut keys.
Ability to identify a problem and see it through to resolution with minimal supervision.
RPS is an industry leader and we pride ourselves on our ability to attract and retain exceptional talent by treating our employees well. In addition to competitive compensation packages, we offer:
· Medical, dental, disability, and life insurance coverage for employees and families, with no waiting period and generous contributions to monthly premiums.
· 401(k) Plan, with a dollar-for-dollar Company match of employee contributions, up to 5% of eligible compensation
· Share Purchase Plan, which enables employees to purchase shares via payroll deductions at 85% of market value, with the Company matching employees’ shares 1:1
· Flexible Spending Accounts for health care and dependent care costs.
· Performance-based bonus program.
· Generous vacation and sick leave policies in addition to company-wide paid holidays.
RPS North America provides equal employment opportunity to all employees and job applicants without regard to race, color, religion, sex, national origin, age, disability, or other protected characteristics. RPS complies with all applicable federal, state, and local laws and requirements governing nondiscrimination in every location in which we operate.