Director, Business Development
United Kingdom
CRO – Commercialization /
Full-time /
Remote
RQM+ is The MedTech CRO, accelerating innovation to patient impact. Our tailored solutions deliver regulatory and quality expertise, FDA-recognized laboratory services, clinical trials, and reimbursement strategies across device types and therapeutic areas to bring life-changing technologies to patients — faster, safer, better.
We don’t make MedTech. We make MedTech happen.
Our experienced teams are cohesive, collaborative, and proactive, constantly seeking to improve and evolve while remaining laser-focused on customer success. RQM+ elevates the MedTech experience through best-in-class service and clear, concise communication. We serve as an extension of our customers establishing and maintaining excellent client and site relationships and providing direct access to our technology platforms for real-time data and study transparency
Business Development at RQM+ is responsible for driving sales growth through the integrated sale of services—Regulatory, Quality, Clinical Trials, and Lab (Biocompatibility and E&L)—positioning RQM+ as The MedTech CRO and trusted partner across the product lifecycle.
This role works closely with cross-functional experts and client stakeholders to uncover needs, shape solutions, and close strategic opportunities that align with our value proposition
Primary Responsibilities:
- Develop and execute a strategic account plan focused on expanding RQM+’s footprint across all service lines
- Lead consultative sales efforts by understanding customer goals across innovation, market access, compliance, and lifecycle management
- Effectively position the value of RQM+’s integrated solutions—including Regulatory, Quality, Clinical Trials, and Lab testing—to decision-makers and influencers
- Build and manage a robust pipeline of qualified opportunities from early engagement through contract
- Conduct targeted outreach, client meetings, and proposal development to drive pipeline progression.
- Build and maintain trusted, long-term working relationships with both existing and potential clients.
- Serve as the primary point of contact for client needs, concerns, and requests, ensuring high levels of responsiveness and service quality.
- Collaborate with internal stakeholders, including Project Owners/Leaders, finance, and marketing—to prepare proposals, estimates, and contracts.
- Respond promptly to new client inquiries, ensuring initial qualification and follow-up within 24 hours.
- Regularly assess client satisfaction, share industry insights, and identify areas for growth and improvement.
- Maintain accurate opportunity and activity data in Salesforce and RQM+ CRM tools to support forecasting and reporting.
- Contribute to team success by supporting peers and sharing best practices.
- Stay current on industry trends, regulatory developments, and product offerings to better serve client needs.
Requirements:
- Bachelor’s degree in a relevant field required.
- Minimum of 2+ years of direct experience in medical device or pharmaceutical regulatory affairs and/or quality assurance (required).
- Experience in the Contract Research Organization industry with a proven track record of successful client engagements and sales in Clinical Trials (required).
- 3–5 years of B2B sales or business development experience, preferably in life sciences or healthcare consulting.
- Strong communication, presentation, and negotiation skills.
- Languages skills: bilingual English and French/German
- Proficiency in Salesforce and sales productivity tools.
- Experience reviewing or developing sales contracts (preferred).
- Ability to manage multiple client relationships while consistently exceeding sales targets.
- Proven experience in a business development, sales, or account management role.
- Strong track record of achieving and exceeding sales targets.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to identify and act on new business opportunities with a solution-oriented approach.
- Experience working with CRM tools (Salesforce experience a plus).
- Strong organizational skills and the ability to manage multiple accounts simultaneously.
- Proactive and results-driven with a customer-first mindset.
Behaviors:
- Action-Oriented, Approachability, Building Effective Teams, Business Acumen, Career Ambition, Composure, Courage (Managerial), Customer Focus, Decision Quality, Informing, Integrity & Trust, Interpersonal Savvy, Planning
Supervisory Responsibilities
- This position does not have supervisory responsibilities.
Work Environment/Physical Demands
- This job operates in a professional office environment in a global organization. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.
Being an industry leader in Medtech is just the beginning for RQM+. We consider our employees our biggest asset and we invest heavily in ongoing learning and development. Providing a rewarding place to work is rooted deep in our core values. From an industry leading compensation package to a deeply engrained focus on work life balance, RQM+ has a unique offering for regulatory and quality professionals. At RQM+, you are not just another employee, you are a member of RQM+ family. Make your impact today!
We invite you to apply if you have an interest in learning more about our organization and beginning your journey with us.
Job Opportunity Verification
At RQM+, we prioritize the security of our job applicants. To ensure a safe application process:
All legitimate RQM+ job opportunities are listed on our official careers page: rqmplus.com/careers
Every candidate going through the interview process will participate in a voice and/or video interview.
Exercise caution with unsolicited job offers or requests for sensitive information.
This job operates in a professional office environment in a global organization. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.
We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Our selection for recruitment does not discriminate based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).
