Technology & Analytics Lead
United States - Remote
CRO – Lab Services /
Full-time /
Remote
RQM+ is The MedTech CRO, accelerating innovation to patient impact. Our tailored solutions deliver regulatory and quality expertise, FDA-recognized laboratory services, clinical trials, and reimbursement strategies across device types and therapeutic areas to bring life-changing technologies to patients — faster, safer, better.
We don’t make MedTech. We make MedTech happen.
Our experienced teams are cohesive, collaborative, and proactive, constantly seeking to improve and evolve while remaining laser-focused on customer success. RQM+ elevates the MedTech experience through best-in-class service and clear, concise communication. We serve as an extension of our customers establishing and maintaining excellent client and site relationships and providing direct access to our technology platforms for real-time data and study transparency
The Technology & Analytics Lead supports the Technical Program Management (TPM) function and collaborates with all Laboratory groups to ensure smooth execution of programs and commercial initiatives. This role focuses on tracking targets, analyzing performance, and facilitating communication across departments to drive operational efficiency and business growth. Working closely with Lab Services leadership, Business Development, Sales, and Finance, the Coordinator plays a key role in monitoring project performance, identifying process improvements, and providing the data and insights needed to support strategic decision-making.
Primary Responsibilities:
- Support Technical Program Management in tracking targets, preparing analytical performance reports, and assisting in implementing actions to achieve results.
- Coordinate with TPM, Operations, and Supervisors to track and monitor programs through the lab lifecycle.
- Maintain timely and relevant communication with internal stakeholders, including project updates, resource planning, and preparation for large client multi-year program reviews.
- Assist in monitoring the budget and scope of Laboratory programs, including projected dates, risk tracking, revenue analysis, and billing accuracy in partnership with Finance. Develop and maintain dashboards, KPIs, and sales analytics reporting to track performance against commercial goals.
- Partner with Laboratory Leadership and Business Development to analyze data that supports business expansion and commercialization efforts.
- Support forecasting, pipeline reviews, and territory/account planning in partnership with Sales Leadership.
- Identify bottlenecks and inefficiencies in the sales cycle and operational workflows; work cross-functionally to implement process improvements.
- Collaborate with leadership to ensure project outcomes align with Lab Services goals and client expectations.
- Share performance updates, highlight team achievements, and support continuous improvement initiatives.
Requirements:
- Bachelor’s degree in a business, project management or a related field.
- 3+ years’ experience in related field.
- Experience working cross-functionally to drive data-informed decisions
- Advanced computer skills including Microsoft business applications.
- Experience managing or providing oversight for one or more complex programs required.
- Creative and innovative thinker, bringing fresh ideas and perspectives.
- Self-starter with the ability to work independently and in teams and to collaborate effectively to achieve common goals.
- Ability to understand the bigger picture and how people, processes, and technology connect.
- Flexible and adaptable, thriving in a fast-paced and evolving work environment.
- Excellent organizational, communication, and problem-solving skills.
- High performance orientation, a detail orientation, and strong organization skills.
- Abilitytodevelopanddeliverpresentations,aswellasprofessionalwritten and verbal communication and interpersonal skills.
- Abilitytocommunicateandinteractwithbusinessleadersacrossall levels.
- Requireswillingnesstoworkaflexibleschedule.
- Self-motivatedindividualwitha“leadbyexample”approachthatendorsesthe company’s values and culture.
Behaviors:
- Action-Oriented,Approachability,PoliticalSavvy,BuildingEffectiveTeams,Business Acumen, Career Ambition, Composure, Courage (Managerial), Customer Focus, Decision Quality, Informing, Integrity & Trust, Interpersonal Savvy, Planning
Being an industry leader in Medtech is just the beginning for RQM+. We consider our employees our biggest asset and we invest heavily in ongoing learning and development. Providing a rewarding place to work is rooted deep in our core values. From an industry leading compensation package to a deeply engrained focus on work life balance, RQM+ has a unique offering for regulatory and quality professionals. At RQM+, you are not just another employee, you are a member of RQM+ family. Make your impact today!
We invite you to apply if you have an interest in learning more about our organization and beginning your journey with us.
Job Opportunity Verification
At RQM+, we prioritize the security of our job applicants. To ensure a safe application process:
All legitimate RQM+ job opportunities are listed on our official careers page: rqmplus.com/careers
Every candidate going through the interview process will participate in a voice and/or video interview.
Exercise caution with unsolicited job offers or requests for sensitive information.
