Bill Pay Specialist
Burlington, VT
Bill Pay – Bill Pay /
Full time /
As devices and networks propel the future of work, Sakon is driving the associated process automation next wave. Sakon’s Cloud Applications combined with the most seasoned team of telecom service practitioners has enabled 100’s of the largest enterprises all over the world to Understand, Manage and Transform their device and communication service estates.
We're building a new category of enterprise software in massive markets that needs continuous innovation. Sakon has led the way, with cloud platforms that workflow every technology related device, asset, service, and payment process, enabling the connected worker while maximizing the price to performance of enterprise networks.
Sakon is headquartered in Concord, MA with additional locations across North America, Europe, and India.
We are looking for a Bill Pay Specialist to work in our Burlington, Vermont office. This position will work closely with the client bill pay manager to efficiently and accurately maintain and pay client invoices.
Role and Responsibilities:
- Follow documented processes and procedures for prompt payment of client invoices
- Report any identified discrepancies in client information within Sakon platform
- Organize and manage client checks used to pay invoices
- Update Sakon platform with accurate client data
- Review client payment and confirm for accuracy
- Pay client invoices within expected SLAs
- Update internal tracking sheet with payment information
- Escalate appropriately any identified discrepancies to Bill Pay Manager
- Escalate appropriately any internal missed SLAs and other issues to Bill Pay Manager
- Escalate any missed Sakon operational SLAs to Bill Pay Manager
Skills and Experience:
- MUST be proficient in Microsoft Excel
- High school diploma/GED
- Data entry skills
- Able to work independently and demonstrate initiative
- Able to multitask and meet deadlines
- Very organized, accurate, and detail oriented
- Excellent written/verbal communication skills
- Strong computer skills
DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
