Senior Manager, People Ops

Singapore
People
Full-time
About Saleswhale

At Saleswhale (YC S16), we help sales and marketing teams automate mundane and repetitive tasks. Since 2016, Saleswhale AI Assistants have been deployed in over a hundred mid-market and enterprise teams such as Zendesk, Randstad Group, General Assembly, and Siemens. We are a Series A, 40-person startup funded by Y Combinator, Monk’s Hill Ventures, Wavemaker, and GREE Ventures.

The Saleswhale culture is our pride and joy. Our employees tell us we are the most transparent company they have ever worked in. We believe in Radical Candor; we look for curiosity and intellectual rigor, and we appreciate grit and growth mindsets.

Furthermore, we believe in being frugal but generous with our customers and employees alike. We have a large office with a gorgeous skyline view in downtown Singapore (Suntec Tower), where we enjoy hosting events for the community. We invest in good chairs (Aeron) and good equipment. Weekly, we offer free-catered lunches to everyone regardless of roles.

The Opportunity
At Saleswhale we care a lot about our people. As one of the first hires on our People team, this is an important role and reports into our VP of Operations. As Senior Manager, People Operations, you will own all initiatives around making sure our employees are set up to succeed and that we build an organization we want to work in. This sounds easy at 30 people, it is gets harder as we grow to 70 in a year, or 140 in 2 years. 

We have grand plans for our People team. Our goal is to build the best People operations in the region and be a world-class company to work for. There’s opportunity to grow from this role to eventually owning the People function.

The Challenge

    • You will own core processes, policies, and programs around People, making sure they are impactful, scalable, compliant, and aligned with our values. This includes creating from scratch a leadership development program to help new managers become the best leaders they can be. It includes building out our Inclusion & Diversity efforts (we believe inclusion comes first) to make Saleswhale a place for people of all backgrounds.
    • You are a steward of our culture. You will design thoughtful systems to propagate and preserve our culture so every employee embodies it, yet allowing it to evolve in a positive way as new people join. 
    • You are a trusted partner to our leaders and employees. You help leaders think about organizational design, performance management and everything else they need to make their teams successful.
    • You will build out a world-class team, for the People team and the company. You work with our recruiting partners (or build our in-house team) to make sure we’re constantly bringing in the best people for us, competency-wise and culturally. You will directly manage and develop a small team of budding People practitioners. 
    • Bonus: You will eventually develop our unique vision of what a world-class organization and people operations could look like, establishing Saleswhale as a thought-leader in how to create a place for people to do the best work of their lives.  

You...

    • Have a passion for people. You’re smart, thoughtful, emotionally intelligent, and excited to bring out the best in people;
    • Are a systems-thinker. You have strong experience identifying problems, you think from first principles, you love using data to make decisions, you design and implement effective system/process solutions.
    • Are highly-organized and pay excellent attention to detail.
    • Communicate well, verbally and in writing.
    • Have a track record of effectively handling multiple priorities and driving projects independently from end-to-end.
    • Thrive in a fast-paced, constantly-changing, and often ambiguous environment.
    • Have 3+ years of experience with HR operations in a progressive company.
    • Nice to have: Have experienced a hyper-growth startup
    • Nice to have: Have a vision for what a best-in-class organization and people practices look like. You’re bold, creative, and unafraid to experiment and push the boundaries on creating new practices that help us create a uniquely great organization.
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