Software Engineer (Bug Fixing)

Hobart /
Product Development – Engineering /
/ On-site
About Procreate

Nestled in picturesque Hobart, Procreate is an industry-leading creative product company competing on the World stage. We are the recipient of two coveted Apple Design Awards and hold the title as best-selling paid iPad app on Apple's App Store for the past six years. Procreate brings together a rare breed of people who are exceptionally driven and dedicated to help people unleash their full creative potential. 

We stand by producing the highest quality software and protecting creativity. We care about our work, our community, and most of all, each other. We’re looking for someone who shares these values and is excited to empower people with innovative, accessible, and intuitive software. 

Be the custodian of exceptional quality software
Procreate is known for industry-leading quality that combines the best of design and performance. Achieving this benchmark of excellence comes from finessing the minute details. 

We’re looking for a software engineer who is obsessed with quality and excited to preserve Procreate’s exceptional benchmark. This role will have a strong focus on identifying and fixing bugs, working closely with the Product Development and Product Care team.

Your impact
Everyday, we receive messages from artists around the world expressing how much joy and positive impact Procreate has brought to their lives. 

Your work will directly contribute to software experience that is highly performant, reliable and intuitive. Your eye for detail and engineering craftsmanship will be felt directly by millions of users around the world.

Learn and work with pioneers of the industry
This is an incredible opportunity to work with the creators of the technology behind Procreate. You will be collaborating closely with the Product Development and Product Care teams to develop a deep technical understanding of our codebase, with a primary responsibility in bug triage and testing.

Day to day responsibilities

    • Identifying and categorising bugs based on impact and priority
    • Independently fixing bugs where possible, and escalating more serious issues to the Product Development team 
    • Working with the Product Care team to categorise crash reports and identify patterns in support tickets
    • General maintenance and improving stability, reliability and performance of the codebase
    • Able to undertake unplanned work in response to larger business requirements

Our ideal candidate

    • Has proficiency in iOS development and experience developing custom controls
    • Is methodical and process driven, with high attention to detail
    • Is self-driven, with a strong ability to work independently and autonomously
    • Is an effective communicator and excited about collaborating with different teams 
    • Any prior experience in bug fixing, software testing or IT help desk favourable
We believe in cultivating a diverse and inclusive environment for all 

Procreate values diversity in our workplace and community. Discrimination of any kind is unacceptable to us. Our diversity is our strength, and we are constantly working to improve our practices to make sure that we are representative of the society and world in which we live. In our interactions, we make every effort to ensure that all people are provided with the assistance they need to participate in the interview process, the performance of their work functions and the general enjoyment of their life at Procreate.