Marketing Engagement Specialist
Makati - Hybrid
Marketing – Marketing /
Full-time /
Hybrid
Our Company
SAVii was founded in 2017 as SAVii PH, since then, we have been revolutionizing the employee wellness landscape. Our primary goal is to transform lives everyday by offering 360° salary linked wellness services in emerging markets. We currently operate in the Philippines and India.
Through our employee benefits platform, we empower HR leaders with 360 degree salary linked financial wellness services that elevate team members personally and professionally. Fast forward to today, we are now the category leader in our pioneer market of the Philippines. We are always here to transform lives with you. Together, let’s make financial power at work a reality.
Our Culture
SAVii is all about people. We aim to transform lives everyday for our customers and our own team members. We promote a culture of people-centricity, engage deeply with our SAViiers and encourage everyone to bring their whole selves to work. Each member of our team has something unique to contribute, so we naturally embrace your individuality and recognize your unique perspective as an important catalyst of positive change. We are a remote-first organization, we work where we feel happy and productive. Beyond the monetary aspect, we offer a plethora of enabling benefits enhancing your personal and professional life. In SAVii, we Think Fast, and execute faster.
Our Values
Excellence is an Attitude. We are Licensed to Dare so that everyone can Learn and Succeed. Our shared culture of respect and Fast Executions are built on Integrity and knowing we are Stronger Together.
Our Commitment
SAVii is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all our SAViiers. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability and age. We believe that diversity in talent invites more opportunities for innovation that leads us to our goal to Transform Lives Everyday. As part of our commitment to a diverse and inclusive workplace, we strongly encourage individuals from all walks of life to apply.
Duties and Responsibilities
- Contribute to online and onsite engagement efforts to grow SAVii’s users and loan uptake
- Provide report and feedback on engagement activities including event highlights, uptake, and areas for improvement for future efforts
- Cover ad hoc functions to support the overall B2C marketing strategy and be able to respond to unexpected and time-sensitive needs that may arise
- Be at the forefront of customer awareness and education while maintaining a positive public image. Be the voice and expert on SAVii’s products and services during customer interactions
- Deliver onsite or online seminars or sessions to onboard customers on SAVii’s products and services, and to educate them on financial wellness
- Engage with customers when there are onsite or online activities, and booth requirements ensuring customer satisfaction
- Collaborate with B2C and Communications team to design and implement a communication framework that ensures a consistent and controlled voice across social media and engagement channels (onsite, online)
- Deliver meaningful and inclusive conversations that align with the company's brand and values
- Actively manage customer escalations and crises, ensuring a seamless and positive customer experience across all platforms
Qualifications
- Bachelor's degree in Marketing or related field (or equivalent experience)
- At least 1 year of proven experience in marketing, preferably in a similar role or related industry
- Excellent oral communication, speaking, and presentation skills are a must
- Ability to engage with stakeholders, both internal and external, including clients, vendors, and senior leaders
- Experience in managing customer escalations and crises
- Ability to work both independently and collaboratively within a team
- Detail-oriented and highly organized with strong project management skills
- Proficiency in Google Suite or Microsoft Office, and project management tools
- Must be Manila-based and able to work onsite or at different client locations, and able to work on a flexible schedule if needed
