Scismic propels innovation in the sciences. We are an early stage startup led by scientists who are driven to push solutions to the world’s problems. We build technology platforms to help the right scientists reach the companies that need them. We value diversity and strive to create inclusive practices, both for our clients and at Scismic itself.

We are seeking a curious, proactive, and empathetic new team member to engage our scientific community and support our candidates. If you have a genuine care for others and helping people makes you happy, come join our team! This job can be based in Los Angeles, CA or Cambridge, MA.

As the Scientific Outreach Associate, you will work under the Customer Success department and report to the VP of BD & Customer Success. Your day-to-day will involve interfacing with scientists through phone calls, video calls, emails, and candidate sourcing sites. You will be responsible for reviewing and assessing each candidate and their skills, and guide them through Scismic’s onboarding process. You will support each candidate from start to finish, making sure their Scismic profiles are complete, accurate, and optimized for finding them roles best fit for their experience. You will be an important part of our team and will contribute to our weekly and monthly goals. We are looking for an individual who is excited about being a contributing member of our fast-growing team. You must communicate well, be passionate about helping others, be passionate about the sciences, and want to help foster innovation in the science ecosystem.

In this role, you will be given a broad perspective of how the life science ecosystem works. You will also learn about the various career opportunities in biotechnology. 

Be productive. Be efficient. Be proactive. You must be someone who likes to make things work, who strives for efficiency, and is proactive in improving workflow processes. 

Be the first level of support for Scismic’s scientists

Maintain and update applicant tracking system (ATS)

Acquire new scientists through candidate sourcing activities on job platforms and social media campaigns

Meet project deadlines and act with sense of urgency in responding to our scientists

Assist with registration, logistics, and marketing campaigns

Follow up with event attendees

Generate and maintain weekly/monthly reports on Excel/Google Sheets

Bachelor’s Degree in the life sciences

Prior customer service experience

High proficiency with Microsoft Office and GSuite, with ability to perform basic analyses on Microsoft Excel and Google Sheets

Excellent written and verbal communication skills

Analytical mindset

1+ years experience in a scientific research lab, or knowledge of different research fields and lab techniques

Proactive problem solving skills, with ability to identify problems and troubleshoot

This role is 40 hours/week, which includes some weekends.