Scientific Outreach Specialist
Los Angeles, CA /
We are seeking a curious, organized, and accountable new team member to engage our scientific community and support our candidates. If you have a genuine care for others and helping people makes you happy, come join our team! This job can be based in Los Angeles, CA or Cambridge, MA.
As the Scientist Outreach Specialist, you will work under the Customer Success department and report to the VP of BD & Customer Success. Your day-to-day will involve independently identifying key skills and expertise required for roles posted on Scismic. You will drive efforts to engage with Scismic's community partners to maximize our reach to a diverse group of scientists and their access to these roles. With the help of our Scientific Outreach Associate, you will review and assess each candidate and their skills and guide them through Scismic’s onboarding process. You will be interfacing with scientists through phone calls, video calls, emails, and job platforms. Each candidate will be guided from start to finish, making sure their Scismic profiles are complete, accurate, and optimized to their selected role. You will design and drive efforts to further automate this process for the team. You will be an important part of our team and will contribute to our weekly and monthly goals. We are looking for an individual who is excited about being a contributing member of our fast-growing team. You must communicate well, be passionate about helping others, be passionate about the sciences, and want to help foster innovation in the science ecosystem.
In this role, you will be given a broad perspective of how the life science ecosystem works. You will also learn about the various career opportunities in biotechnology.
Be productive. Be efficient. Be proactive. You must be someone who likes to make things work, who strives for efficiency, and is proactive in improving workflow processes.
Optimize outreach efficiency to scientists
Be familiar with the current jobs, their requirements, and pending deadlines
Identify key skills and fields required for roles on Scismic
Develop new strategies to expand outreach to scientists
Meet project deadlines and act with sense of urgency in responding to our scientists
Establish and foster community partnerships
Identify potential partners
Support the design and execution of career development programming
Identify key knowledge-gaps within the community
Analyze data and generate reports
Generate and maintain weekly/monthly reports on Excel/Google Sheets
Develop proposals/strategies based on analyses
Communicate ideas, rationale, proposed strategies in a data-driven fashion
Perform other support and operations tasks as needed
Bachelor’s Degree or Master’s Degree in the life sciences
1+ years experience in a scientific research lab
Enjoys speaking on the phone with drive to meet and interact with new people
High proficiency with Microsoft Office and GSuite, with ability to perform basic analyses on Microsoft Excel and Google Sheets
Excellent written and verbal communication skills
Proactive problem solving skills, with ability to identify problems and troubleshoot
Prior customer service experience
This role is 40 hours/week, which includes some weekends.