Technical Lead - Infrastructure

San Francisco /
Engineering /
Full-time
About Scratch

Scratch's mission is to build a repayment platform to change the way consumers experience debt. Most of us take on debt to help us get ahead, or in many cases, to not fall behind. But for most of us—despite its necessity—once we have debt, it doesn't play a healthy role in our lives. It can be hard to understand, difficult to manage, and unaccommodating to changes in our lives. 

This is why we started Scratch. We wanted to reinvent the loan servicing industry, well—from scratch. We wanted to create a world where debt plays a healthier and less taxing role in more people's lives. By bringing world-class product and technical thinking to a multi-trillion industry that hasn't seen innovation in well over two decades, Scratch's platform empowers borrowers to have greater control, visibility and flexibility over their financial health, removing the traditional loan servicer from the equation altogether and bringing borrowers closer to their lenders.

Our team is rapidly growing and comes from diverse backgrounds including Dropbox, Pinterest, Prosper, Bloomberg and Ripple. Our office is based in San Francisco.

With a rapidly growing community of lenders and borrowers, we think it's time the world knows there's a better way to pay back their loans. We'd love for you to join in our mission and help play a role in changing the way we experience debt for the better!

At Scratch we aspire to truly empower both borrowers and lenders to take charge of their financial health and we recognize that secure and scalable infrastructure is crucial to doing it.  As the lead of Scratch’s technical infrastructure you’ll build systems that are the source of truth for billions of dollars.  You’ll tackle unique engineering challenges around asynchronous money movement, stateful loan life-cycles, and secure financial data storage.  The systems you and your team will put in place will shape the future of loan servicing and debt.

About the role:

    • Take full ownership for scaling and building the next generation of Scratch’s core infrastructure
    • Define best practices and build shared infrastructure for deployment, monitoring, authorization, data storage, and more, while optimizing for long-term maintainability, performance, and reliability
    • Proactive identify scaling bottle-necks and design, implement, and operationalize solutions that ensure security, high-availability, and fault tolerance
    • Provide architectural leadership, design guidance, and mentorship across Scratch’s engineering organization

You may be a good fit if:

    • You have 5+ years industry experience
    • You have extensive experience building distributed systems and scalable platforms using AWS
    • You have experience creating and scaling a microservice based architecture
    • You’re excited to solve the challenges associated with data flow, service communication, discovery, and monitoring

Benefits that we provide:

    • Health Care: We cover 99% of your healthcare premiums and 70% of your dependents premiums and offer competitive medical, dental, and vision insurance plans.
    • Retirement: We provide a company-sponsored 401k program! 
    • Learning & Development: We offer a $1,500 per year stipend for your personal career development!
    • Wellness Benefit: We’re proud to provide employees a  $100/month pre tax credit towards any gym or fitness program.
    • While we’re WFH, choose your own adventure snack boxes.
    • Generous PTO, sick leave, and parental leave.
    • Cell Phone Reimbursement: We reimburse you $50 per month towards your cell phone bill.
    • Additional Benefits: We offer each employee to enroll in tax free benefits such as commuter benefits and an FSA account. 
About Scratch
Scratch's mission is to build a repayment platform to change the way consumers experience debt. Most of us take on debt to help us get ahead, or in many cases, to not fall behind. But for most of us—despite its necessity—once we have debt, it doesn't play a healthy role in our lives. It can be hard to understand, difficult to manage, and unaccommodating to changes in our lives. 

This is why we started Scratch. We wanted to reinvent the loan servicing industry, well—from scratch. We wanted to create a world where debt plays a healthier and less taxing role in more people's lives. By bringing world-class product and technical thinking to a multi-trillion industry that hasn't seen innovation in well over two decades, Scratch's platform empowers borrowers to have greater control, visibility and flexibility over their financial health, removing the traditional loan servicer from the equation altogether and bringing borrowers closer to their lenders.

Our team is rapidly growing and comes from diverse backgrounds including Google, Dropbox, Amazon, Pinterest, Facebook and Affirm. Our office is based in San Francisco.

With a growing community of lenders and borrowers, we think it's time the world knows there's a better way to pay back their loans. We'd love for you to join in our mission and help play a role in changing the way we experience debt for the better!


We want you!

If you made it this far, chances are you’re as excited about working to change how people experience debt as we are—and we love that. Please apply even if you’re unsure about whether you meet every single requirement in this posting. Scratch is looking for smart, intellectually curious people who are invested in our mission, not just those who can “check all the boxes”.

Benefits we Provide:

Health insurance: We cover 99% of your healthcare premiums and 70% of your dependent’s premiums and offer competitive medical, dental, and vision insurance plans.
Learning and development stipend: We offer a $1,500 per year stipend for your personal career development!
Wellness benefit: We’re proud to provide employees a $100/month pre-tax credit towards any gym or fitness program.
Catered lunches and snacks: We have high-quality catered lunches every day and well-stocked kitchens.
Generous PTO (including your birthday!), sick leave, and parental leave
401k program: We offer a 401k program! 
Additional benefits: We offer each employee the opportunity to enroll in pre-tax benefits, such as commuter benefits and an FSA account.